Yealink T2 Series IP Phones User Guide110Pulling a Shared Call on a Shared lineIn SCA scenario, both you and other users can pull an existing call from another shared phone that is an active or holdstate.It is not available on the SIP-T19(P) E2 IP phone. Check with your system administrator to find out if this feature is avail-able for your phone.Before You BeginThere is an active or held call on the shared line.Procedure1. Long press the line key, and then select a call.2. Press Call Pull (CallPull) to pull the call.IntercomIntercom is a useful feature in an office environment to quickly connect with the operator or the secretary. This enablesyou to place an intercom call that is answered automatically on the contact's phone as long as the contact is not in anactive call.NoteIntercom is not available on all servers. Contact your system administrator for more information.TopicsPlacing an Intercom CallPicking Up an Incoming Call of the Target ExtensionAnswering an Intercom CallPlacing an Intercom CallTo use the intercom feature, you should set a line key as an Intercom key in advance. Line key is not available on theSIP-T19(P) E2 IP phones, so ask your system administrator to set an Intercom key for your phone.TopicsSetting an Intercom KeyPlacing an Intercom Call to the Target ExtensionSetting an Intercom KeyProcedure