Table of ContentsixBusy Lamp Field (BLF) ....................................................................................................... 91BLF List ................................................................................................................................. 94Shared Line ......................................................................................................................... 95Call Recording .................................................................................................................... 97Hot Desking ........................................................................................................................ 99Intercom ............................................................................................................................ 101Outgoing Intercom Calls .............................................................................................. 101Incoming Intercom Calls .............................................................................................. 101Multicast Paging ............................................................................................................... 103Sending RTP Stream ..................................................................................................... 103Receiving RTP Stream ................................................................................................... 105Music on Hold ................................................................................................................... 106Automatic Call Distribution (ACD).................................................................................. 106Messages .......................................................................................................................... 108Short Message Service (SMS) .................................................................................... 108Voice Mail ...................................................................................................................... 111Message Waiting Indicator (MWI) ............................................................................. 112Troubleshooting .....................................................................115Regulatory Notices ................................................................121Service Agreements ........................................................................................................ 121Limitations of Liability ...................................................................................................... 121Safety Instructions ............................................................................................................ 121Appendix A - Time Zones ......................................................123Index ......................................................................................125