User Guide for the T48S Skype for Business phoneXRetrieving Parked Skype for Business Calls .......................................................................................... 153Group Call Pickup ............................................................................................................................................... 153Shared Line Appearance(SLA) ........................................................................................................................ 154Viewing Shared Line Appearances ........................................................................................................... 155Answering SLA Calls....................................................................................................................................... 156Placing a SLA Call on Hold .......................................................................................................................... 157Resuming Held SLA Calls ............................................................................................................................. 157Missed and Received Calls on Shared Lines ........................................................................................ 158Boss-Admin ........................................................................................................................................................... 158Assigning/Removing Delegates ................................................................................................................ 158Viewing the Delegates Group .................................................................................................................... 160Viewing the Boss Group ............................................................................................................................... 161Boss-Line Ringtone ........................................................................................................................................ 161Delegates-call Ringtone ............................................................................................................................... 162Using the Boss-Admin Feature .................................................................................................................. 163Voicemail ................................................................................................................................................................ 169Leaving the Voicemail ................................................................................................................................... 169Managing the Voicemail .............................................................................................................................. 170Advanced Phone Features ......................................................... 175E911 .......................................................................................................................................................................... 175E911 Location Tip ........................................................................................................................................... 175Adding the Location Information ............................................................................................................. 177Selecting the Default Location .................................................................................................................. 177Viewing the Location Information ........................................................................................................... 178Emergency Call ................................................................................................................................................ 178USB Recording ..................................................................................................................................................... 179Recording a Call .............................................................................................................................................. 181Stop Recording a Call .................................................................................................................................... 183Playing Back Recorded Calls....................................................................................................................... 184Deleting the Recording ................................................................................................................................ 185Viewing the Storage Space ......................................................................................................................... 186Intercom ................................................................................................................................................................. 186Configuring the Intercom ............................................................................................................................ 187Configuring the Target Extension Number .......................................................................................... 188Placing an Intercom Call .............................................................................................................................. 190Multicast Paging .................................................................................................................................................. 190Sending RTP Stream ...................................................................................................................................... 191Receiving RTP Stream ................................................................................................................................... 192Using Multicast Paging ................................................................................................................................. 193Privacy Mode ........................................................................................................................................................ 194Modifying the Privacy Mode from the Phone ..................................................................................... 195Modifying the Privacy Mode from the Skype for Business Client ............................................... 196Hot Desking .......................................................................................................................................................... 197