5customer supportCustomer SupportShould you require any assistance regarding this product pleasegather the following information and then contact us using thedetails below:• Serial No. - This can be found on the sticker below, located asindicated.• Original purchase date• Place of purchase• Information about the place and conditions of use• Precise description of the issue / defectIMPORTANT!! - Please retain your sales receipt, York FitnessCustomer Care may request proof of purchase to validateeligibility for warranty service. Warranty cover starts from thedate shown on the proof of purchase.Care & Maintenance• Always place the equipment in a dry environment.• Use a warm, damp cloth to keep the product clean.• No wet cleaning of electrical components. Unplug beforeany care and maintenance.• The safety level of the equipment can be maintainedonly if it is regularly examined for damage and wear. Thisincludes any ropes, pulleys, nuts, bolts, moving parts,bushes, chains, wheels, bearings & connection points etc.• Ensure that you inspect the product regularly - at leastonce a week is recommended.• Ensure that all fixings are tight before use.• Always replace damaged / worn components withoriginal parts from the manufacturer.Use only on a level surfaceNot suitable for therapeutic purposeMANUFACTURER: YORK BARBELLCONTACT: www.yorkfitness.comPRODUCT NAME: YORK ASPIRE CROSS TRAINERSAFETY STANDARDS: EN957 Part 1&9 - Class HCMAX USER WEIGHT: 125KGELECTRICAL INFO: 6V/0.5ASERIAL NO: 52035-XXXXXXXXXXThis product label is an example only, it is not the realproduct name and serial number of the item you have bought.Product’s NameSerial NumberContact UsENGLANDThe best way to contact us is via the website:www.yorkfitness.com > Select “Customer Support”York Barbell UK Ltd.York Way, Daventry,England, NN11 4YBTel: 0844 225 3112England Warranty Registrationwww.yorkfitness.com > Select “Customer Support”AUSTRALIAThe best way to contact us is via the website:www.yorkfitness.com.au > Select “Contact Us”York Fitness Australia1/2 Swaffham Rd, Minto,PO Box 5130, NSW 2566Tel: 1800 730 149Australia Warranty Registrationwww.yorkfitness.com.au > Select “Warranty Registration”