Customer SupportShould you require any assistance regarding this product please gather the following information,and then contact us using the details below:1. Serial no. - this can be found onthe sticker below, located as indicated.For future reference, please write downyour serial number in the spaceprovided below.2. Original purchase date3. Place of purchase4. Information about the placeand conditions of use5. Precise description of the issue/defectYour Serial No. is:Care & Maintenance• Always place the equipment in a dry environment.• Use a warm, damp cloth to keep the product clean.• No wet cleaning of electrical components, unplug before any care and maintenance• The safety level of the equipment can be maintained only if it is regularly examined for damage and wear. Thisincludes any ropes, pulleys, nuts, bolts, moving parts, bushes, chains, wheels, bearings & connection points etc• Ensure that you inspect the product regularly - at least once a week is recommended.• Ensure that all fixings are tight before use.• Always replace damaged / worn components with original parts from the manufacturer.Protect the environment by not disposing of this product with household waste.Check your local authority for recycling advice and facilities (Europe only).5Contact UsENGLANDYork Barbell (UK) Ltd. York Way, Daventry, Northants, England NN11 4YBTel: (01327) 701800 Helpdesk Tel: (01327) 701824 Fax: (01327) 706704 email: helpdesk@yorkfitness.co.ukAUSTRALIAUnit 1, Lot 2, Swaffham Road, Minto, N.S.W. 2566 AustraliaTel: (02) 9603 8444 Fax: (02) 9603 8555 email: service@yorkfitness.com.auOTHER LOCATIONSPlease see website - www.yorkfitness.com