Guarantee conditionsGuarantee/Customer ServiceBelgiumDECLARATION OF GUARANTEE TERMS.Our appliances are produced with the greatestof care. However, a defect may still occur. Ourconsumer services department will repair thisupon request, either during or after the guar-antee period. The service life of the appliancewill not, however, be reduced as a result.This declaration of guarantee terms is basedon European Union Directive 99/44/EC and theprovisions of the Civil Code. The statutory rightsthat the consumer has under this legislation arenot affected by this declaration of guaranteeterms.This declaration does not affect the vendor'sstatutory warranty to the end user. The appli-ance is guaranteed within the context of and inadherence with the following terms:1. In accordance with provisions laid down inparagraphs 2 to 15, we will remedy free ofcharge any defect that occurs within 24months from the date the appliance is de-livered to the first end user. These guar-antee terms do not apply in the event ofuse for professional or equivalent purpo-ses.2. Performing the guarantee means that theappliance is returned to the condition itwas in before the defect occurred. Defec-tive parts are replaced or repaired. Partsreplaced free of charge become our prop-erty.3. So as to avoid more severe damage, thedefect must be brought to our attentionimmediately.4. Applying the guarantee is subject to theconsumer providing proof of purchaseshowing the purchase and/or deliverydate.5. The guarantee will not apply if damagecaused to delicate parts, such as glass(vitreous ceramic), synthetic materialsand rubber, is the result of inappropriateuse.6. The guarantee cannot be called on for mi-nor faults that do not affect the value or theoverall reliability of the appliance.7. The statutory warranty does not applywhen defects are caused by:– a chemical or electrochemical reactioncaused by water,– abnormal environmental conditions ingeneral,– unsuitable operating conditions,– contact with harsh substances.8. The guarantee does not apply to defectsdue to transport which have occurred out-side of our responsibility. Nor will the guar-antee cover those caused by inadequateinstallation or assembly, lack of mainte-nance or failure to respect the assemblyinstructions or directions for use.9. Defects that result from repairs or meas-ures carried out by people who are notqualified or expert or defects that resultfrom the addition of non-original accesso-ries or spare parts are not covered by theguarantee.10. Appliances that are easy to transport maybe delivered or sent to the consumer serv-ices department. Home repairs are only26