Zanussi ZKC 6000W User Manual

27TroubleshootingIn-guarantee customers should make surethat the checks have been made as theengineer will make a charge if the fault is nota mechanical or electrical breakdown.Please carry out the following checks on yourappliance before calling a Service Engineer. Itmay be that the problem is a simple one whichyou can solve yourself without the expense of aservice call. Please note that proof of purchase is requiredfor in-guarantee service calls.PROBLEM POSSIBLE SOLUTIONThe grill and ovens do not work. Check that the appliance has been wired in tothe appliance supply and is switched on at thewall.Check that the main appliance fuse is working.If you have checked the above:Allow the appliance to cool for a couple ofhours. The appliance should now be workingnormally.The grill does not work or cuts out after beingused for a long period of time.Ensure the cooling fan is running when the grillis on. If the cooling fan fails, the grill will notoperate correctly. Contact your local serviceforce centre.Leave the grill door open and allow the grill tocool. After a couple of hours check that thegrill works as normalThe oven is not cooking evenly. Check that the appliance is correctly installedand is level.Check that the recommended temperaturesand shelf positions are being used.The indicator neons are not working correctly. Check that you have selected only the functionyou require. Ensure all other controls are inthe off position.The oven light fails to illuminate. The oven light bulb may need replacing.The oven fan is noisy. Check that the oven is level.Check that the shelves and bakeware are notvibrating in contact with the oven back panel.The oven temperature is too high or too low. Check that the recommended temperaturesand shelf positions are being used. Beprepared to adjust the temperature up or downto achieve the results you want.