4 Troubleshooting | 4.3 Stage does not move to the displayed position ZEISS4. If stand is upright:- Cancel the referencing (with saving)- Select Tilting Accelerometer and all not referenced tasks- Start the referencing task(s)4.3 Stage does not move to the displayed positionIn rare cases during image alignment, stage or objective referencing it can happen that the stagemoves more than 10 mm besides the target position.1. Cancel the current referencing and close the software2. Switch the microscope off remove the power cables for at least 1 minute3. Reconnect the power cables and start the microscope4. Start the referencing app and perform the referencing again. If the red cross on the micro-scope appears after the restart or the problem persists after the restart, contact the ZEISScustomer support.4.4 Stitching Referencing: Referencing Object not foundThe error "Referencing Object not found” appears during the Stitching Referencing.1. Check if the right alignment sheet is used.à The new alignment sheet (2294-728, rear) is the correct one, not the old alignmentsheet (2115-856).4.5 Best Practice: Image AlignmentIn order to get the best possible overview of the image ratio, the following tips should be fol-lowed.1. Selection of the objective: We recommend to take 5,0x or 1,6x if possible.Quick Guide ZEISS Smartzoom 5 | en-US | Rev.1 28