When this happens Check• The power does not come on.• The picture dose not appear.• The remote controller does not work.• There is a creaking sound.• There is a humming sound.• There are dots on the screen.• The colors and tints are not good.• There is no sound.• ERROR MESSAGE CONDITION 1 is displayed.• ERROR MESSAGE CONDITION 2 is displayed.• Is the power cord disconnected?• Is a cable to other equipment disconnected?• Are the batteries installed with their poles reversed?• Are the batteries flat?• Are you operating from far away?• Are you trying to operate with the transmitting section of the remote controllernot facing the reception section of the display?• Is there any obstruction between the display and the remote controller?• This sound is generated by the expansion and contraction of the cabinet owingto change in the room temperature.• The Plasma monitor has heat radiation fins to prevent its internal temperaturefrom rising too high during operation. The sound you hear is the fan rotating.• Is the connected tuner being affected by interference from a car, train, high-voltage line, neon light, or the like?• Do any of the video settings need readjusting?• Are the internal speakers switched off?• The fan is malfunctioning. Switch off the power.• The temperature inside the set has risen far too high. Switch off the power. (Thepower can be turned on once the temperature lowers.)P A G E 3 1206-3524-OMaintenance and TroubleshootingAlways unplug the power cord from the socketCleaning the cabinet and remote controllerDo not use benzene, paint thinner, or other solvents.They can cause deterioration or paint peeling on thecabinet, the screen front filter, or the remote controller.Wipe gently with a soft cloth.For stubborn grime, soak the soft cloth in neutral clean-ing agent diluted with water, wring it out well, andwipe clean. Then, finish with a dry, soft cloth.The surface of the screen is easily scratched, so do notstrike it or rub it with anything hard.Cleaning the screenWipe gently with a soft cloth.BEFORE CLEANINGBEFORE REQUESTING REPAIRIf you think a malfunction may have occurred, check the following items.