EFTPOS 1 USER GUIDE38EFTPOS 1 USER GUIDE 394�6 MOTOTransactions initiated by mail or telephone are known as MOTO (Mail Order or Telephone Order)transactions. MOTO transactions can on be processed on Credit and Charge cards. For moreinformation on how to register as a MOTO merchant, contact the Merchant Helpdesk.Note:• Until you are registered as a MOTO or eCommerce merchant, you must not process MOTOor eCommerce transactions.• An authorisation of a MOTO or eCommerce transaction only establishes that the funds areavailable in the cardholder’s account and that the card has not been reported lost or stolen.It does not guarantee that the person whose name appears on the card is making the purchaseor that the purchase will not be subject to a chargeback.• You will be liable for all chargebacks on MOTO/eCommerce transactions.• You must retain all merchant receipts for at least 18 months from the transaction date.Step Terminal Display Action11. Cash Out2. Refund3. MOTOOn the main menu select “MOTO” on the touchscreen or enter the number of the menu item usingthe keypad.21. Telephone Order2. Mail OrderMOTO Select the “Mail Order” or “Telephone Order” optionand press the touch screen or the key.Step Terminal Display Action3Accept amountMOTO AmountAUD 5.00Key in the purchase amount, e.g. $45 = 4500.If a correction is required press the touch screenor the key to remove the last number enteredor the key to return to the idle screen.Press the touch screen or the key to continue.4Enter CardNumberKey in the cardholder’s card number.If a correction is required press the key.Once the value is correct press the touch screenor the key.5Exp Date(MMYY):Key in the cardholder’s card expiry date inMMYY format.If a correction is required press the key,once the value is correct press the touch screenor the key.