Resetting your Treo™ 650 smartphone :: 167reset allows you to get out of an endless loop in order to uninstall a third-partyapplication causing the looping.1. Press the Battery Door Release button and slide the battery door downwardto remove it from your Treo smartphone.2. While pressing and holding Up , use the tip of the stylus to gently pressthe reset button on the back of your device.3. When the Palm Powered logo appears, release Up .4. Delete the third-party application that you suspect is causing the problem.5. Perform a soft reset. The wireless features of your phone are not available untilyou complete this step.Performing a hard resetA hard reset erases all information and third-party software on your Treo smartphone.Never perform a hard reset without first trying a soft reset and a system reset. Youcan restore previously synchronized information the next time you sync.A hard reset can tell you whether a problem stems from your smartphone or froman application installed on it. If you do not experience the problem after you perform ahard reset, the problem may be related to software you installed. See “Third-partyapplications” on page 188 for suggestions on diagnosing third-party software issues.1. Press the Battery Door Release button and slide the battery door downward toremove it from your smartphone.2. While pressing and holding Power/End , use the tip of the stylus to gentlypress the reset button on the back of your smartphone.3. Continue pressing and holding Power/End . First the palmOne logo appearswith a progress bar, and then the circular Palm Powered logo appears. When thecircular Palm Powered logo appears, release Power/End .4. When the “Erase all data?” prompt appears, press Up to confirm the hard reset.5. If a language selection screen appears, select the same language you selected foryour desktop software.Some third-partyapplications do not create abackup on your computerwhen you synchronize. Ifyou perform a hard reset,you may lose data in theseapplications and you willneed to reinstall theapplication after the hardreset. Please contact thedeveloper to find out whichdata is backed up duringsynchronization.RushUG.book Page 167 Monday, June 13, 2005 1:33 PM
