Nortel 1165E manuals
1165E
Table of contents
- revision history
- Table Of Contents
- Table Of Contents
- Basic features
- Telephone controls
- Telephone display
- USB support
- Call features and Flexible Feature Codes
- Logging in without Agent ID (for basic ACD)
- Assignments (for Basic ACD)
- Using Default Login
- Logging out
- Answering ACD calls
- Using Call Forcing
- Using Return to Queue on No Answer
- Using Emergency
- Using Not Ready
- Contacting your supervisor
- Using Answer Agent
- Using the Agent key
- Using Call Agent
- Using Interflow
- Observing a call
- Displaying the queue
- Displaying agent status
- terms you should know
1165E
Table of contents
- revision history
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Basic features
- Telephone controls
- Telephone display
- USB support
- License Notification
- Station Control Password (SCPW)
- Entering text using the IP Phone dialpad
- Entering text using the USB keyboard
- Editing text using the soft keys
- Before you begin
- Connecting your IP Phone
- QoS configuration recommendations
- Installing and configuring VPN
- configuring telephone options
- Using the Telephone Options menu
- Adjusting the volume
- Adjusting the display screen contrast
- Selecting a language
- Selecting date and time format
- Accessing display diagnostics
- Viewing IP Phone information
- Diagnostics
- Configuring Call Log Options
- Choosing a ring type
- Enabling or disabling Call Timer
- Enabling OnHook Default Path
- Configuring the name display format
- Configuring Live Dial Pad
- configuring local menu options
- Preferences submenu
- Display Settings
- Language
- Headsets
- Bluetooth
- File Manager
- Background
- IP Set Information
- Advanced Diag Tools
- Certificate Information
- Locks
- USB Locks
- Using Off-hook dialing
- Using On-hook dialing
- Using handsfree dialing
- Using the Directory applications
- Making a call using the Personal Directory
- Making a call using the Callers List
- Making a call using the Redial List
- Using AutoDial
- Using Ring Again
- Using Last Number Redial
- Using System Speed Call
- Using HotLine
- answering a call
- Placing a call on hold
- Transferring a call
- Using Timed Reminder Recall
- Using Attendant Recall
- Recording a Calling Party Number
- Tracing a malicious call
- Using Automatic Answerback
- Using Call Waiting
- Using Call Forward
- Using Internal Call Forward
- Using Remote Call Forward
- Securing your IP Phone
- Using the Call Join feature
- Using Conferee Selectable Display
- Using Group Call
- Using Make Set Busy
- Using AutoDial Transfer
- Using the Buzz signal
- Using Centrex/Exchange Line Switchhook Flash
- Using Enhanced Override
- Using Forced Camp-on feature
- Overriding a busy signal
- Using Privacy Release
- Using Radio
- Using Voice Call
- Using the Personal Directory
- Using the Callers List
- Using the Redial List
- Using Virtual Office
- Logging in to Virtual Office
- Using Virtual Office on your Remote IP Phone
- Using Virtual Office on your Office IP Phone
- Logging out of Virtual Office
- Troubleshooting Virtual Office
- Using Media Gateway 1000B
- Using Test Local Mode
- Troubleshooting MG 1000B
- Configuring Automatic Wake-Up
- Activating Message Registration
- Using Maid Identification
- Displaying Room Status
- accessing external server applications
- regulatory and safety information
- Other
- DenAn regulatory notice for Japan
- Connecting the components of the IP Phone
- terms you should know
- user guide
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