Contact Us 237Telephone TechnicalSupport and RepairTo obtain telephone support as part of your warranty and other servicebenefits, you must first register your product at:http://eSupport.3com.com/When you contact 3Com for assistance, please have the followinginformation ready:■ Product model name, part number, and serial number■ A list of system hardware and software, including revision level■ Diagnostic error messages■ Details about recent configuration changes, if applicableTo send a product directly to 3Com for repair, you must first obtain areturn materials authorization number (RMA). Products sent to 3Comwithout authorization numbers clearly marked on the outside of thepackage will be returned to the sender unopened, at the sender’sexpense. If your product is registered and under warranty, you can obtainan RMA number online at http://eSupport.3com.com/. First-time usersmust apply for a user name and password.Telephone numbers are correct at the time of publication. Find a currentdirectory of 3Com resources by region at:http://csoweb4.3com.com/contactus/Country Telephone Number Country Telephone NumberAsia, Pacific Rim — Telephone Technical Support and RepairAustraliaHong KongIndiaIndonesiaJapanMalaysiaNew Zealand1800 075 3162907 0456000 800 440 1193001 803 852 982503 3507 59841800 812 6120800 450 454PhilippinesPR of ChinaSingaporeSouth. KoreaTaiwanThailand1800 144 10220 or029003078800 810 0504800 616 1463080 698 088000801 444 318001 800 441 2152
