Getting Help If a Test Fails 4-77 After the test is completed:a End the program on the echo server.b Exit the diagnostic program.Getting Help If a Test FailsIf any test fails, you can get additional information as follows:n Highlight the test that failed in the Run Tests dialog box andpress [Enter].n Highlight the command button and press [Enter].If the diagnostic tests fail, the adapter may not be defective.The problem may be incorrect option settings, optionsettings that conflict with the settings of other boards, orimproper installation. Follow the steps below to test theadapter further.CAUTION: Make sure to turn the power off and disconnectall cables from the adapter before inserting or removing itfrom the computer.1 Check the adapter installation by reviewing theinstallation instructions in Chapter 2.Make sure the board is seated correctly in the slot.2 Inspect all cables and connections.3 Make sure that the PCI slot with the adapter in it isactivated. PCI computers allow PCI slots to be activated ordeactivated. This is done through the computer‘s CMOSutility, or in some cases, with a special PCI utility. Refer toyour computer documentation for information aboutactivating PCI slots.In addition, bus mastering is not supported on all PCI slots inall computers. The Fast EtherLink PCI adapter provides betterperformance in a bus master slot, but will work in a non-busmaster slot. Refer to your computer documentation.The original slot may be defective.