3Com 3CR13501-73 Hardware And Software Manual

Also see for 3CR13501-73: Datasheet Release note

Contents

9-2 3COM Security Switch 6200 Hardware and Software Users GuideTechnical Support3Com Knowledgebase Web ServicesThe 3Com Knowledgebase is a database of technical information to helpyou install, upgrade, configure, or support 3Com products. TheKnowledgebase is updated daily with technical information discovered by3Com technical support engineers. This complimentary service, which isavailable 24 hours a day, 7 days a week to 3Com customers and partners, islocated on the 3Com Corporation World Wide Web site at:http://www.knowledgebase_3com.com/3Com FTP SiteDownload drivers, patches, software, and MIBs across the Internet from the3Com public FTP site. This service is available 24 hours a day, 7 days a week.To connect to the 3Com FTP site, enter the following information into yourFTP client:Hostname: ftp.3com.comUsername: anonymousPassword: Note: You do not need a user name and password with Web browsersoftware such as Netscape Navigator and Internet Explorer.Support fromYour NetworkSupplierIf you require additional assistance, contact your network supplier. Manysuppliers are authorized 3Com service partners who are qualified toprovide a variety of services, including network planning, installation,hardware maintenance, application training, and support services.When you contact your network supplier for assistance, have the followinginformation ready:• Product model name, part number, and serial number• A list of system hardware and software, including revision levels• Diagnostic error messages• Details about recent configuration changes, if applicableIf you are unable to contact your network supplier, see the following sectionon how to contact 3Com.