44 VCX V7000 BUSINESS TELEPHONE — M ODEL 3102VCX Telephone Model 3102 Overview 36Buttons and Controls 37Programmable Access Buttons 40Feature Codes 41Status Lights 425 VCX V7000 A TTENDANT C ONSOLES — M ODEL 3105 ANDC OMPLEMENT A TTENDANTVCX Attendant Console 46Access Buttons 46Feature Buttons 46Printing Labels 48Attendant Console Status Lights 49Complement Attendant Software 49Managing Calls 526 STANDARD F EATURESAnswering a Call 56Answering a Second Call 56Using the Hands Free Feature 56Making Calls 57Making Internal Calls 57Making External Calls 57Redialing a Call 57Using the Telephone Display Panel 58Viewing the Call History 58Viewing the User Directory 59Putting a Call on Hold 60Music on Hold 60Dialing a New Call While on a Call 60Answering a New Call While on a Call 60Setting up a Conference Call 61Unannounced Conference 61Announced Conference 61Muting Calls 61