3Com VCX V7000 manuals
VCX V7000
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Conventions
- Related Documentation
- VCX Telephone Model 2101 Overview
- Buttons and Controls
- Feature Codes
- VCX Telephone Model 2102 Overview
- Programmable Access Buttons
- Default Settings
- Line Status Lights
- VCX Telephone Model 3101 and 3101SP Overview
- Status Lights for System Appearance Buttons
- VCX Telephone Model 3102 Overview
- Status Lights
- VCX Attendant Console
- Printing Labels
- Attendant Console Status Lights
- Managing Calls
- Answering a Call
- Making Calls
- Using the Telephone Display Panel
- Viewing the User Directory
- Putting a Call on Hold
- Setting up a Conference Call
- Terminating Calls
- Transferring a Call
- Transferring a Call Directly to Voice Mail
- Speed Dialing
- Call Park
- Using a Headset (3102 phone only)
- Returning to the Headset After a Long Delay
- Accessing the VCX 7000 User Interface
- VCX 7000 User Interface Overview
- Enable Speed Dial Codes
- Enable Call Forwarding
- Enabling the Ring No Answer Condition
- Enabling the Busy Line Condition
- Enabling Bridge Extensions
- Logging Out
VCX V7000
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Conventions
- Figures
- Comments
- Accessing the TUI
- Accessing the IP Messaging Web Interface
- Using the TUI Setup Options Menu
- Scheduled Personal Greetings
- Notification
- Reviewing, Modifying, and Deleting Entries
- Deleting a List
- Modifying a Message on Demand
- Form Mailbox
- Delivery Reports
- Mailbox Number Prompt
- Mailbox Preferences
- Scheduled Greetings
- Create a Notification Filter
- Create a Notification Procedure
- Create a Notification Schedule
- Personal Address Book
- Distribution Lists
- External E-mail
- Multiuser Mailboxes
- Alias Configuration
- Delivery Options
- Logout
- Overview
- Sending Messages
- Using the E-mail Menu
- Using an E-Mail Application to View Messages
- POP3 E-Mail Applications
- Retrieving Messages Using POP3
- Deleting Messages Using POP3
- Retrieving Messages Using IMAP
- Replying to Messages
- Deleting Messages Using IMAP
- Searching Messages Using IMAP
- Find Me Follow Me Overview
- Modifying FMFM Settings
- Accessing FMFM from the Web Interface
- Preventing Callers from Finding You
- Entering Destination Phone Numbers
- specifications
VCX V7000
Table of contents
- Conventions
- Related Documentation
- Comments
- VCX Telephone Overview
- Initial Voice Mailbox Setup
- Configuration Options
- Buttons and Controls
- Access Buttons
- Line Status Lights
- Default Model 2102 Button Assignments
- Remapping Model 2120 Button Functions
- Viewing and Changing Button Information
- Status Lights
- Default Model 3102 Button Assignments
- Remapping Model 3102 Button Functions
- VCX Attendant Console
- Printing Labels
- Attendant Console Status Lights
- Complement Attendant Software
- Logging In to Your Telephone
- Changing Your Password
- Answering a Call
- Redialing a Call
- Using Site Codes
- Terminating Calls
- Controlling the Volume
- Using the Hands Free Feature
- Music on Hold
- Unattended Transfer
- Serial Transfer
- Muting Calls
- Feature Code Overview
- Feature Codes
- Viewing the Call Logs
- Controlling Caller ID
- Setting up a Conference Call
- Unannounced Conference
- Speed Dialing
- Dialing Personal Speed Dial Numbers
- Dialing System Speed Dial Numbers
- Call Forward Ring No Answer
- Call Forward Busy Line
- Paging
- Call Pickup
- Group Call Pickup
- Silent Monitor and Barge In
- Monitoring a Call
- Barging In
- Remote Call Forward
- Hunt Groups
- Hunt Group Types
- Logging In to a Hunt Group
- Hunt Group Interaction With Other Features
- Viewing Hunt Group Membership and Status
- Accessing the VCX User Interface
- Enabling Call Forwarding
- Configuring a Call Coverage Point
- Assigning Access Button Functions Using the VCX User Interface
- Bridged Line Interaction with Other Features
- Hands Free and Bridged Line Calls
- Call Transfer, Call Conferencing, and Bridged Line Calls
- Call Pickup and Bridged Line Calls
- Personal Speed Dial Access Buttons
- Connecting the Telephone
- Installing the 3102 Telephone Label Plate
- Attaching and Adjusting the Fixed Support Bracket
- Wall-Mount Position
- Security Wall-Mount Bracket
- Opening the 3105 Attendant Console Label Cover
- Cleaning Your Telephone
VCX V7000
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Conventions
- Related Documentation
- Comments
- VCX Telephone Overview
- Initial Voice Mailbox Setup
- Configuration Options
- Telephone Buttons and Controls
- Access Buttons
- Status Lights for Access Buttons
- Display Panel Contrast
- Logging In to Your Telephone
- Changing Your Password
- Answering a Call
- Answering a Second Call
- Redialing a Call
- Class of Service Override
- Terminating Calls
- Controlling the Volume
- Using the Hands Free Feature
- Using a Headset
- Putting a Call on Hold
- Answering a New Call While on a Call
- Attended Transfer
- Serial Transfer Feature Code Method
- Activating Do Not Disturb
- Activating Malicious Call Trace
- Feature Code Overview
- Viewing the Call Logs
- Controlling Caller ID
- Using the Telephone User Interface
- Setting up a Conference Call
- Adding a Recipient to an Existing Conference
- Camping on a Busy Extension
- Transferring Your Phone Settings to Another Phone
- Forwarding Calls to Voice Mail
- Call Waiting
- Configuring Personal Speed Dial Numbers
- Editing Personal Speed Dial Numbers
- Dialing System Speed Dial Numbers
- Call Forwarding
- Call Forward No Answer
- Call Park
- Paging
- Call Pickup
- Group Call Pickup
- Monitoring a Call
- Remote Call Forward
- Hunt Groups
- Hunt Group Types
- Logging In to a Hunt Group
- Viewing Hunt Group Membership and Status
- Emergency Phone Number Dialing Service
- Accessing the VCX User Interface
- Enabling Call Forwarding
- Configuring a Call Coverage Point
- Assigning Access Button Functions Using the VCX User Interface
- Enabling Bridged Extensions
- Bridged Line Interaction with Other Features
- Hands Free and Bridged Line Calls
- Call Transfer, Call Conferencing, and Bridged Line Calls
- Call Pickup and Bridged Line Calls
- Logging Out
- Attendant Console
- Printing Labels
- Attendant Console Status Lights
- Connecting the Telephone
- Attaching and Adjusting the Articulating Support Bracket
- Opening the 3105 Attendant Console Label Cover
- cleaning your telephone
VCX V7000
Table of contents
VCX V7000
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Conventions
- Related Documentation
- Comments
- Network-based Telephony
- VCX Hardware Configurations
- Single-Site Configurations
- VCX Maintenance Tasks
- About VCX Passwords
- VCX File and Directory Name Guidelines
- Call Records Service Overview
- Accounting Service Groups
- Adding an Accounting Group
- Enabling and Disabling Groups
- Adding Accounting Services to the Call Records Service
- Editing Accounting Service Information in a Group
- Deleting an Accounting Service from a Group
- Listing All Configured Accounting Services
- Managing CDRs and Super CDRs
- Viewing CDRs
- QoS Monitoring Statistics
- Managing the Tomcat Web Server
- Clearing the Tomcat Cache
- Managing Log and CDR Files
- CDR File Maintenance
- QDR File Maintenance
- Verifying Service Operation
- Starting the Common Agent
- Restarting the Common Agent
- Managing the Call Processor Service
- Stopping the Call Processor
- Managing the Accounting Service and the Authentication and Directory Service
- Viewing Service Status
- Restarting a Service
- Enabling Server Logging
- Managing the SIP Phone Downloader
- Managing the IP Messaging Service
- Managing Authorized SNMP Station Access
- Changing Codecs
- How to Change Your Codec
- Converting Prompts and Messages to a Different Codec
- VCX Configuration Backup and Restore Overview
- Backup and Restore Considerations
- Backing Up a VCX Configuration
- About the Backup File
- Restoring a VCX Configuration
- Backup and Restore Operation Logs
- D ATABASES
- Backing Up and Restoring the Authentication and Directory Server Database
- Restoring the VCX Authentication and Directory Server Database
- Exporting Table Data
- Importing Saved Table Data
- Clearing the Configurable Tables
- Multi-Master Replication Overview
- Manually Configuring Replication for an IP Telephony Server or IP Telephony and Messaging Server
- Manually Configuring Region to Region Replication
- Verifying Replication at a Branch Office
- Verifying the Number of VCX Data Schemas in a Region
- Deleting Replication Errors
- Reconfiguration Overview
- Sample VCX Server Reconfiguration
- UPS Overview
- UPS Configuration Options
- Requirements
- Adding Multiple UPS Support
- Disabling UPS Monitoring on a VCX Server
- Monitoring UPS Status
- VCX Server Response to Power Events
- Call Processor Overview
- Configuring Trusted Endpoints
- Editing Trusted Endpoints
- Adding Primary and Secondary Accounting Servers
- Adding Primary and Secondary Authentication and Directory Servers
- I NTERFACE
- Command Overview
- Using Single User Mode
- Command Modes
- Using Batch Mode
- Managing User Accounts with an XML File
- Files and Directories
- Verifying Software Versions
- Overview of a 7.0 to 7.1 Upgrade
- Preliminary Steps
- Configuration Upgrade Options
- Configuring New Features
- Upgrading a Single-Site System With Two Servers
- Upgrading the Primary VCX Server
- Upgrading the Secondary VCX Server
- Set Up Database Replication
- Upgrading a Single-Site System With Four Servers
- Upgrading the Primary IP Telephony Server
- Upgrading the Primary IP Messaging Server
- Upgrading the Secondary IP Telephony Server
- Upgrading the Secondary IP Messaging Server
- Upgrading a Multi-Site System With No Branch Offices
- Upgrading a Multi-Site VCX System with Branch Offices
- Multi-Site VCX System Upgrade Order
- Upgrading the Regional IP Messaging Servers
- Upgrading the Regional Call Servers
- Upgrading the Regional Call Records Server
- Upgrading Branch Offices
- Configuring UPS Monitoring
- Overview of a 7.1.x to 7.1.y Upgrade
- Upgrading the Call Records Server
- Upgrading the Branch Offices
- License Keys
- Downgrading from 7.1 to 7.0
- Downgrading from 7.1.y to 7.1.x
- Downgrading a Single-Site System (7.1.y to 7.1.x)
- Downgrading a Multiple-Site System (7.1.y to 7.1.x)
- Downgrading from 7.0 to 6.0
- Downgrading a Single-Site System
- Downgrading a Multi-Site System
- Command Descriptions
VCX V7000
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Conventions
- Related Documentation
- Your Comments
- Hardware Configurations
- Configuration for 500 Users
- Configuration for 5,000 Users
- Unified Messaging Configuration
- Two Server Pairs (one subnetwork)
- Gathering Site Information
- One Server Pair
- Installation Flow Diagrams
- Two Server Pairs
- Overview of Components
- Installation Scripts
- Sample UMS Installation Script (Primary Server)
- Call Processor and SIP Downloader Scripts (Primary Server)
- Sample Network and Initial Configuration Script (Secondary Server)
- Sample UMS Installation Script (Secondary Server)
- Call Processor and SIP Downloader Script (Secondary Server)
- Sample Network and Initial Configuration Script (Primary UMS Server)
- Sample UMS Installation Script (Primary UMS Server)
- Sample Network and Initial Configuration Script (Secondary UMS Server)
- Sample UMS Installation Script (Secondary UMS Server)
- Overview
- Downloading Language Prompts
- Com 2101 Basic Telephone
- Com 3102 Business Telephone
- Com 2102 Business Telephone
- Com Complement Attendant Software
- Com Call Detail Reporting
- Com V7111 Analog Gateways
- Com V7122 Digital Gateways
- Configuring Devices for VLAN Operation
- Installing Enterprise Management Suite
- 7 M AINTENANCE
- Verifying Process Operation
- Stopping the Common Agent
- Restarting the Common Agent
- Obtaining Call Processor Status
- Stopping the Call Processor
- Obtaining Authentication Server Status
- Restarting the Authentication Server
- Restarting the Directory Server
- Obtaining Accounting Server Status
- Obtaining UMS Server Status
- Creating Option 184
- Editing Option 184 Values
- Configuring the IP Address of the Alternate Server
- Fail-Over Call Route Point Configuration
- Completing the Configuration
- Activating Option 184
- Manually Configuring a Telephone
- Replacing a Disk in a Two-Server Configuration
- Replacing a Call Processor Server Disk in a Four-Server Configuration
- Replacing a UMS Server Disk in a Four-Server Configuration
- Configuring 14 Trusted Endpoints
VCX V7000
Table of contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Conventions
- Text
- Related Documentation
- Configuration Overview
- Software Configurations
- hardware configurations
- Single-Site Configurations
- Network Interface Configuration
- Tools
- Host Names
- License Keys
- Backing Up License Files
- Gathering Site Information
- Single Sites
- Regional Office with Mulitple Servers
- Branch Office Worksheet
- IP Messaging Client Worksheet
- Definition
- Sample Configuration Scripts
- Post-Installation Steps
- Multi-Master Replication
- Language Prompts Already on Your VCX System
- Installing Prompts (Secondary IP Messaging Server)
- Downloading Language Prompts
- Downloading to the Secondary IP Messaging Server
- Overview
- Com 2101 Basic Telephone
- Com 3102 Business Telephone
- Com 2102 Business Telephone
- Com 3103 Manager Telephone
- Software Application Installation
- Attendant Console Installation
- Manually Configuring the 3105A Attendant Console
- Manually Configuring the 3105B Attendant Console
- Gateway Installation
- Com V7122 Digital Gateways
- Com V6100 (Digital) Integrated Branch Communications platform
- Printer Configuration Overview
- Adding a RAID Disk
- VLAN Configuration
- Installing Intelligent Management Center
- Creating Option 184
- Editing Option 184 Values
- Configuring the IP Address of the Alternate Server
- Fail-Over Call Route Point Configuration
- Completing the Configuration
- Activating Option 184
- Manually Configuring a Telephone
- RAID Disk Failure
- Replacing a RAID Disk
- Non-RAID Disk Failure
- Replacing a Disk (Single Site)
- Instructions (Single Site, Four Servers)
- Replacing a Disk (Regional Office)
- Replacing an IP Messaging Disk
- Replacing an Authentication and Directory Server Disk
- Replacing a Call Records Server Disk
- Replacing a Disk (Branch Office)
- Replacing a Disk on an IP Telephony Server
- Replacing a Disk (VCX Connect)
- Instructions (Single Site, Standalone Server)
- C S PECIFICATIONS
- Com 3101 Basic Telephone
- Com 3105 Attendant Console
- V6100 Integrated Branch Communications Platform
- Register Your Product to Gain Service Benefits
- Purchase Extended Warranty and Professional Services
- Telephone Technical Support and Repair
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