Chapter C. Warranty, Technical Support, and Service252 3ware Serial ATA RAID Controller User GuideExclusionsThis warranty does not cover any damage to this product which results fromaccident, abuse, misuse, natural or personal disaster, or any unauthorizeddisassembly, repair or modification. AMCC shall not be liable for anyincidental or consequential damages, including but not limited to loss ofprofits, other loss, damage or expense directly or indirectly arising from thecustomer's misuse of or inability to use the product, either separately or incombination with other equipment, regardless of whether AMCC has beenadvised of the possibility of such damages. AMCC is not liable for and doesnot cover under warranty, any costs associated with servicing and/or theinstallation of AMCC products. This warranty sets for the entire liability andobligations of AMCC with respect to breach of warranty and the warrantiesset forth or limited herein are the sole warranties and are in lieu of all otherwarranties, expressed or implied, including warranties or fitness for particularpurpose and merchantability.State Law ProvisionsThis warranty gives you specific legal rights and you may have other rightswhich vary from state to state. Some states do not allow the exclusion ofincidental or consequential damages or allow limitation of implied warrantiesor their duration, so that the above exclusions or limitations may not apply.Warranty Service and RMA ProcessTo obtain warranty service during the warranty period call AMCC toll free at1 (800) 840-6055 or 1 (408) 542-8800 (direct) as soon as you have identifieda problem with your AMCC 3ware Serial ATA RAID Controller unit. Youwill be issued a return material authorization (RMA) number. AMCC willsend a replacement in approximately two business days after receipt of thedefective unit (transit time not included).Advanced replacement is available with a credit card number withauthorization in the amount equaling the then current list price of the 3wareSerial ATA RAID Controller, including shipping costs. As soon as practicablethereafter, AMCC will ship the advanced replacement to you at the address ofyour choosing. Upon receipt of the advanced replacement, we ask that youimmediately ship the defective AMCC 3ware Serial ATA RAID Controller toAMCC, RAID Products RMA DEPT, 6290 Sequence Drive, San Diego, CA92121. If AMCC receives the defective AMCC 3ware Serial ATA RAIDController from you within thirty (30) days of the date of shipment of theadvanced replacement, AMCC will destroy your credit card authorization andyou will not be charged for the advanced replacement.
