ADTRAN 12804108L1A System Manual

Customer Service, Product Support Information, and Training TRACER 4108/4208 System Manual8 © 2003 ADTRAN, Inc. 612804208L1-1BPost-Sale SupportYour reseller should serve as the first point of contact for support. If additional support is needed, theADTRAN Support web site provides a variety of support services such as a searchable knowledge base,updated firmware releases, latest product documentation, service request ticket generation andtrouble-shooting tools. All of this, and more, is available at:When needed, further post-sales assistance is available by calling our Technical Support Center. Pleasehave your unit serial number available when you call.Installation and Maintenance SupportThe ADTRAN Custom Extended Services (ACES) program offers multiple types and levels of installationand maintenance services which allow you to choose the kind of assistance you need. This support isavailable at:For questions, call the ACES Help Desk.TrainingThe Enterprise Network (EN) Technical Training Department offers training on our most popular products.These courses include overviews on product features and functions while covering applications ofADTRAN's product lines. ADTRAN provides a variety of training options, including customized trainingand courses taught at our facilities or at your site. For more information about training, please contact yourTerritory Manager or the Enterprise Training Coordinator.http://support.adtran.comTechnical Support (888) 4ADTRANhttp://www.adtran.com/acesACES Help Desk (888) 874-ACES (2237)Training Phone (800) 615-1176, ext. 7500Training Fax (256) 963-6700Training Email training@adtran.com