Problem Possible cause RemedyThere is no good perform-ance of the cleaning proce-dure.The initial oven cavity tem-perature of the steam clean-ing function was too high.Repeat the cycle. Run the cy-cle when the appliance iscold.There is no good perform-ance of the cleaning proce-dure.You did not remove the sidegrids before the start of thecleaning procedure. Theycan transfer heat to the wallsand decrease the perform-ance.Remove the side grids fromthe appliance and repeat thefunction.There is no good perform-ance of the cleaning proce-dure.You did not remove the ac-cessories from the appliancebefore the start of the clean-ing procedure. They cancompromise the steam cycleand decrease the perform-ance.Remove the accessoriesfrom the appliance and re-peat the function.The appliance is activatedand does not heat up. Thefan does not operate. Thedisplay shows "Demo".The demo mode is activa-ted.Refer to "Using the settingsmenu" in "Additional func-tions" chapter.13.2 Service dataIf you cannot find a solution to theproblem yourself, contact your dealer oran Authorised Service Centre.The necessary data for the service centreis on the rating plate. The rating plate ison the front frame of the appliancecavity. Do not remove the rating platefrom the appliance cavity.We recommend that you write the data here:Model (MOD.) .........................................Product number (PNC) .........................................Serial number (S.N.) .........................................14. ENERGY EFFICIENCY14.1 Product Fiche and information according to EU 65-66/2014Supplier's name AEGModel identification BS730470KMBS730472KMEnergy Efficiency Index 81.2ENGLISH 49