– 69 –A TROUBLESHOOTINGDIAGNOSING LED INDICATORSBEFORE CONTACTING TECHNICAL S UPPORTCheck the following items before you contact local Technical Support.1. If wireless clients cannot access the network, check the following:■ If authentication or encryption are enabled, ensure that the wirelessclients are properly configured with the appropriate authenticationor encryption keys.2. If the CPE cannot be configured using a web browser:■ Be sure to have configured the CPE with a valid IP address, subnetmask and default gateway.■ Check that you have a valid network connection to the CPE and thatthe Ethernet port or the wireless interface that you are using hasnot been disabled.■ If you are connecting to the CPE through the wired Ethernetinterface, check the network cabling between the managementstation and the CPE. If you are connecting to CPE from a wirelessclient, ensure that you have a valid connection to the CPE.Table 3: LED IndicatorsSymptom ActionPower LED is off ◆ The AC power adapter may be disconnected. Checkconnections between the unit, the power adapter, and thewall outlet.LAN LED is off(when port connected) ◆ Verify that the unit and attached device are powered on.◆ Be sure the cable is plugged into both the unit andcorresponding device.◆ Verify that the proper cable type is used and its length doesnot exceed specified limits.◆ Check the cable connections for possible defects. Replace thedefective cable if necessary.WiMAX Signal StrengthLEDs are off ◆ There is no detected signal from a WiMAX base station.Check the radio settings in the management interface.