14Technical and Product Supportn For technical support and information about many ofAdaptec’s electronic support services, call 800-959-7274 or408-945-2550, 24 hours a day, 7 days a week.n To use the Adaptec Interactive Support System, call800-959-7274 or 408-945-2550, 24 hours a day, 7 days a week.The system prompts you with questions regarding your prob-lem and then provides step-by-step troubleshootinginstructions.n To speak with a product support representative, call408-934-7274, M–F, 6:00 A . M . to 5:00 P .M ., Pacific Time. Afterhours, on weekends, and on holidays, product support is alsoavailable for a fee at 800-416-8066.n To speak with a product support representative in Europe call:French: (32) 2-352-3460English: (32) 2-352-3470German: (32) 2-352-3480Sales and Ordering Informationn For sales information, call 800-959-7274 or 408-945-2550, M–F,6:00 A . M . to 5:00 P . M ., Pacific Time.n To order Adaptec software and SCSI cables, call 800-442-7274or 408-957-7274, M–F, 6:00 A . M . to 5:00 P . M ., Pacific Time.n To request additional documentation for Adaptec products,call 800-934-2766 or 510-732-3829, M–F, 6:00 A . M . to 5:00 P .M .,Pacific Time.n For sales information in Europe call:France: (33) 1-34-523434Germany: (49) 89-4564060UK: (44) 1276-854500