Troubleshooting User’s Manual136Error Conditions This table lists a summary of error conditions:Status Indicator Off The Status indicator remains off if a problem with the scanner devicecommunication has occurred. The Document Server message displaymay additionally provide error status information.Network IndicatorOffThe Network indicator flashes when there is network traffic. If itremains off and you know there is network activity, check the networkconnection.Error and Warning MessagesThis table lists the error and warning messages that might appear onthe Document Server message display. Some error messages areapplicable to the AXIS 7000 only:Event StatusLEDBusyLEDNetworkLEDRemarksPower up On Off Off Check SCSI cable to scanner deviceOff Off Off Check RJ45 cable to networkIdle On Off Off Check RJ45 cable to network. If knownnetwork traffic, the Network LED shouldflash.Error in FLASHPROMFlash Off Flash Consult Network AdministratorError in SRAM Flash Flash Off Consult Network AdministratorError inDRAM/DIMMFlash Off Off Consult Network AdministratorDRAM/DIMMconfigurationerrorFlash Flash Off Consult Network AdministratorSW-HWcombinationerrorFlash Flash Flash Consult Network AdministratorIllegal serial no. Flash Flash Flash Consult Network AdministratorFlash load failed Flash Off Off Consult Network AdministratorMessage DescriptionA timeout has occurred on thescanner, the job has been canceledPlease check the scanner device and try again.