34AXIS M11 Series - System OptionsLogs & ReportsWhen contacting Axis support, please be sure to provide avalid Server Report with your query. The Access Log isautomatically included in the server report.InformationThe Server Report and Parameter List may prove usefulwhen troubleshooting a problem or when contacting theAxis support.• System Log - Provides information aboutsystem events.• Access Log - By default, the Access Log lists allfailed attempts to access the camera but can beconfigured to list all connections to the camera, whether successful or not. Go to Support > Logs & Reports >Configuration and select the desired level of information from the list. See below for more information. TheAccess Log is useful for various purposes such as tracking all access to the camera, system analysis andtroubleshooting.• Server Report - Provides information about the server status and should always be included when requestingsupport.• Parameter List - Shows the unit's parameters and their current settings.• Connection List - Lists all clients that are currently accessing video. It is also used for system analysis andtroubleshooting.• Crash Report – Generates an archive with debugging information. Note that the report takes several minutes togenerate.ConfigurationFrom the drop-down lists, select the size and level of information to be added to the System Log and Access Log files.The default information level for the Access Log is set to Critical & Warnings, i.e. failed connections. However, in an errorsituation and when requesting support, set it to the highest information level Critical & Warnings & Info.For the Log Level for Email, select from the drop-down list the level of information to send as email and enter the destinationemail address.AdvancedScriptingScripting is an advanced function that enables you to customize and use scripts. This function is a very powerful tool.Caution!Improper use may cause unexpected behavior or even cause loss of contact with the unit. If a script does cause problems,reset the unit to its factory default settings. A backup file may be of use to return the unit to its latest configuration.Axis strongly recommends that you do not use this function unless you understand the consequences. Note that Axissupport does not provide assistance for problems with customized scripts.For more information, please visit the Video developer pages at www.axis.com/developerFile UploadFiles (e.g. web pages and images) can be upload to the network camera and used as custom settings. Uploaded files areaccessed through http;///local// where is the selected user access group (viewer,operator or administrator) for the uploaded file.