Axis M7010 User Manual

Also see for M7010: Installation guide User manual

AXIS M7010System OptionsClick Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. TheAxis product can also be reset to factory default using the control button, seeReset to Factory Default Settings, on page 39.For information about firmware upgrade, seeUpgrading the Firmware, on page 40.SupportSupport OverviewThe System Options > Support > Support Overview page provides information on troubleshooting and contact information,should you require technical assistance.See alsoTroubleshooting, on page 40.System OverviewTo get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information thatcan be found here includes firmware version, IP address, network and security settings, event settings, image settings and recent logitems. Many of the captions are links to the proper Setup page.Logs & ReportsThe System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. Ifcontacting Axis Support, please provide a valid Server Report with your query.System Log - Provides information about system events.Access Log - Lists all failed attempts to access the product. The Access Log can also be configured to list all connections to theproduct (see below).Server Report - Provides information about the product status in a pop-up window. The Access Log is automatically includedin the Server Report.You can view or download the server report. Downloading the server report creates a .zip file that contains a complete server reporttext file in UTF–8 format. Select the Include snapshot with default image settings option to include a snapshot of the product’sLive View that also shows the settings specified under Video Stream>Image>Image Appearance. The server report .zip file shouldalways be included when contacting support.Parameter List - Shows the product's parameters and their current settings. This may prove useful when troubleshooting orwhen contacting Axis Support.38