Appendix 3: Troubleshooting46 AXIS OfficeBasic USB WirelessAppendix 3: TroubleshootingCheck the following if you experience problems when trying to print over theWLAN:• Check that the WLAN network interface is properly configured in the work-station/laptop trying to access the print server.• All communicating clients must be in the same operating mode, i.e. Ad Hocor Infrastructure mode.• Check that the SSID and the WEP keys are set according to your WLAN net-work settings.• Check that the radio frequency channel setting is the same on all communi-cating clients and that the channel is set according to the requirements inyour country.Frequency bands and channels:* (France) outdoor use permitted on private property with prior authorizationReinstating contactwith the wirelessnetworkIn order to communicate with the print server, the laptop must have the samesettings as the print server under Setup | Basic Settings and WEP Settings.If you use WEP encryption on your WLAN and accidentally change the WEPformat or keys in the print server, you will lose contact with the print server.Default Ad Hocsettings in the PrintServerCountry Frequency Available Channels Default ChannelEurope 2.412-2.472 GHz 1-13 11France 2.457-2.472 GHz 10-13 (indoor use*) 11Japan 2.484 GHz 14 14US/Canada 2.412-2.462 GHz 1-11 11The print server has these default Ad Hoc settings (under Setup | Wireless).These settings cannot be modified!• Communication type = 802.11b Ad Hoc• SSID = WLAN-PS• Channel = 6• Data transmit rates = Auto• WEP disabled