Axis Q7436 User Manual

Also see for Q7436: Installation guide Installation guide User manual

Axis Q7436 User Manual Manual pdf 48 page image

AXIS Q7436 Video Encoder BladeSystem Options• uploaded applications are kept but must be restartedClick Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. TheAxis product can also be reset to factory default using the control button, see Reset to Factory Default Settings, on page 49.To identify the product or test the Status LED, click Flash LED under Identify and specify the duration in seconds, minutes or hours.This can be useful for identifying the product among other products installed in the same location.For information about firmware upgrade, see Upgrading the Firmware, on page 50.SupportSupport OverviewThe System Options > Support > Support Overview page provides information on troubleshooting and contact information,should you require technical assistance.See also Troubleshooting, on page 50.System OverviewTo get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information thatcan be found here includes firmware version, IP address, network and security settings, event settings, image settings and recent logitems. Many of the captions are links to the proper Setup page.Logs & ReportsThe System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. Ifcontacting Axis Support, please provide a valid Server Report with your query.System Log - Provides information about system events.Access Log - Lists all failed attempts to access the product. The Access Log can also be configured to list all connections to theproduct (see below).Server Report - Provides information about the product status in a pop-up window. The Access Log is automatically includedin the Server Report.You can view or download the server report. Downloading the server report creates a .zip file that contains a complete server reporttext file in UTF–8 format. Select the Include snapshot with default image settings option to include a snapshot of the product’sLive View that also shows the settings specified under Video Stream>Image>Image Appearance. The server report .zip file shouldalways be included when contacting support.Parameter List - Shows the product's parameters and their current settings. This may prove useful when troubleshooting orwhen contacting Axis Support.Connection List - Lists all clients that are currently accessing media streams.Crash Report - Generates an archive with debugging information. The report takes several minutes to generate.The log levels for the System Log and the Access Log are set under System Options > Support > Logs & Reports > Configuration.The Access Log can be configured to list all connections to the product (select Critical, Warnings & Info).AdvancedScriptingScripting allows experienced users to customize and use their own scripts.48