Black plate (19,1)Cadillac Escalade EXT Owner Manual - 2012Customer Information 13-19Reporting Safety Defectsto General MotorsIn addition to notifying NHTSA (orTransport Canada) in a situation likethis, notify General Motors.Call 1-800-458-8006, or write:Cadillac Customer AssistanceCenterCadillac Motor Car DivisionP.O. Box 33169Detroit, MI 48232-5169In Canada, call 1‐888‐446‐2000,or write:Canadian Cadillac Customer CareCentre, Mail Code: CA1-163-005General Motors of Canada Limited1908 Colonel Sam DriveOshawa, Ontario L1H 8P7Vehicle DataRecording andPrivacyThis GM vehicle has a number ofsophisticated computers that recordinformation about the vehicle’sperformance and how it is driven.For example, the vehicle usescomputer modules to monitor andcontrol engine and transmissionperformance, to monitor theconditions for airbag deploymentand deploy airbags in a crash, and,if so equipped, to provide antilockbraking to help the driver control thevehicle. These modules may storedata to help your dealer technicianservice the vehicle. Some modulesmay also store data about how youoperate the vehicle, such as rate offuel consumption or average speed.These modules may also retain theowner’s personal preferences, suchas radio presets, seat positions, andtemperature settings.Event Data RecordersThis vehicle has an Event DataRecorder (EDR). The main purposeof an EDR is to record, in certaincrash or near crash-like situations,such as an airbag deployment orhitting a road obstacle, data that willassist in understanding how avehicle's systems performed. TheEDR is designed to record datarelated to vehicle dynamics andsafety systems for a short period oftime, typically 30 seconds or less.The EDR in this vehicle is designedto record such data as:. How various systems in thevehicle were operating.. Whether or not the driver andpassenger safety belts werebuckled/fastened.. How far, if at all, the driver waspressing the accelerator and/orbrake pedal.. How fast the vehicle wastraveling.InformationProvidedby:
