Cadillac Catera 1998 Warranty And Owner Assistance Information

Also see for 1998 Catera: Owner's manual

Assistance For Text Telephone (TTY) UsersTo assist customers whoare deaf or hard of hearing andwho use Text Telephones(TTYs), Cadillac has TTYequipment available atits Customer Assistance Center.Any TTY user can communicate with Cadillacby dialing:1-800-833-2622in the United States1-800-263-3830in CanadaTTY for Cadillac Roadside Assistanceis:1-800-747-2128 in the United StatesCadillac Roadside AssistanceCadillac is proud to offer the response, securityand convenienceof Cadillac’s 24-hour RoadsideService. Please refer to your Owner’s Manual andMaintenance booklet for details,or consult yourdealer. The Cadillac Roadside Assistance Center canbe reached by calling 1-800-882-1112. This program isnot availablein h e r t o Rico or the U.S. Virgin Islands.Cadillac Courtesy Transportation~ DuringtheBumper-to-Bumperwarramtycoverageperiod, interim transportation may be available underthe Cadillac Gold Key Courtesy TransportationProgram. Please consult your dealer for details.State Warranty Enforcement LawsLaws in many states permit ownersto obtain areplacement vehicle or a refundof the purchase priceunder certain circumstances. The provisionsof theselaws vary from state to state.To the extent allowed bystate law, General Motors requires that you first provideus with written notification of any service difficultyyou have experiencedso that we have an opportunityto make any needed repairs before you are eligible forthe remedies provided by these laws.Your writtennotification should be sent to the Cadillac CustomerAssistance Center. Please see page 27 for the address.Special Policy Adjustment ProgramsBeyond the Warranty PeriodCadillac is proudof the protectionaorded by itswarranty coverages. In order to achieve maximumcustomer satisfaction, there may be times when Cadillacwill establish a special policy adjustment program to payall or partof the costof certain repairs not covered bythe warranty or to reimburse certain repair expenses youmay have incurred. Check with your Cadillac Cateradealer or call the Cadillac Customer Assistance Centerto determine whether any special policy adjustmentprogram is applicable to your vehicle.26