Cadillac Catera 1998 Warranty And Owner Assistance Information

Also see for 1998 Catera: Owner's manual

We prefer you utilizetheCustomerSatisfactionSomestatelaws mayrequireyoutousethisprogramProcedurebefore you resort to AUTO LINE, butyoubeforefiling a claimwith a state-runarbitrationprogrammay contact the BBB at any time. The BBB will attempt or in the courts. For further information, contact theto resolve the complaint serving as an intermediary. If BBB at1-800-955-5 100 or the Cadillac Customerthismediationisunsuccessful, an informalhearingwillAssistanceCenterat1-800-458-8006.be scheduled where eligible customers may present theircase toan impartial third-party arbitrator.The arbitrator will makea decision which you mayaccept or reject.If you accept the decision,GM will bebound by that decision. The entire dispute resolutionprocedure should ordinarily take about 40 daysfrom thetime you file a claim untila decision is made.29