CalAmp Vanguard 3000 User Manual

Also see for Vanguard 3000: Quick start guide Quick start guide

Contents

CalAmp Vanguard 3000 User Manual Manual pdf 128 page image

APPENDIX F — FIRMWARE UPGRADE INSTRUCTIONSVanguard firmware upgrades are delta updates, meaning each firmware upgrade file contains only differences to codethat has been changed or added to the previous firmware version. This is so that the entire firmware is not required tobe downloaded each time, which can save significant time and bandwidth. Consequently, each upgrade is incrementaland sequential, meaning each upgrade is dependent on the firmware upgrade for the version before it having beeninstalled, and each upgrade must be performed in the proper order. Each firmware upgrade depends on the firmwarehaving brought up to date with the firmware version number preceding it.Following is a list of the six available firmware upgrade packages available to upgrade the Vanguard 3000 routerfirmware from version 5.0.0 to version 5.1.2A, including all steps in between. The first group of three, from version5.0.0 to version 5.1.0, must be performed manually. The second group of three, from version 5.1.0 to version 5.1.2A,may be performed using DeviceOutlook (although this may require some manual adjustments in the configurationsettings to synchronize the unit with current world time and to point to the DeviceOutlook server address where theVanguard will look for firmware upgrades).Firmware Upgrade PackagesMust be applied manually:upgrade3000_v5.0.0_to_v5.0.1.tar.gzupgrade3000_v5.0.1_to_v5.0.2.tar.gzupgrade3000_v5.0.2_to_v5.1.0.tar.gzThe following upgrade packages may be applied manually or via DeviceOutlook*:upgrade3000_v5.1.0_to_vv5.1.0B1.tar.gzupgrade3000_v5.1.0B_to_v5.1.1.tar.gzupgrade3000_5.1.1_to_5.1.2A.tar.gz(The 5.1.0_to_5.1.0B upgrade was replaced with 5.1.0_to_5.1.0B1 to supply a file needed by Production. For customersupgrading in the field, 5.1.0B and 5.1.0B1 are effectively identical. If performing incremental updates is onerous for acustomer with a large fleet, they may request and it is possible to produce custom combined upgrades from a specificprevious version number directly to the current version.)*Upgrading firmware using DeviceOutlook for firmware before v5.1.2 requires adjusting settings in the Basic Settingstab of the Unit Status page to enable network time and in the DeviceOutlook tab (formerly, and visible in earlierfirmware versions as the CES Config tab) of the Diagnostics page in the Vanguard Web Interface. When usingDeviceOutlook to schedule multiple upgrade jobs to multiple mobile Vanguards, it must be done such that no unitserial number appears in more than one job because upgrades cannot be skipped and must be performed in thecorrect sequence. See the following table for notes specific to each upgrade.Our knowledgeable and courteous technical support staff can provide guidance on the correct process to update theVanguard to the current release and answer any questions in regards to performing firmware upgrades for theVanguard 3000 router.There are two ways to contact customer and technical support:Phone: Call (507) 833-8819 select (2) for 24/7 customer supportOnline: wngsupport@calamp.comVanguard 3000 Series Multicarrier Cellular Data Modem & IP Router PN 001-7300-100 Rev. B | Page 122