A.M. to 5 P.M. Eastern Standard Time (EST), except on holidays.If you seem to have an operational problem, try to solve it by referringto the information in Chapter 7, Troubleshooting. If you cannot quicklyresume normal operation, contact Canon's experienced supportpersonnel at the help desk.Fax numberYou can also send comments, suggestions, and technical questions toCanon via facsimile. The number for this service is 1-714-438-3317,which accesses a G3 fax machine. Be sure to state your question andprovide a phone number or fax number for a response.Fax retrieval systemCanon is proud to announce a 24-hour, toll-free fax retrieval system.You can use this service to get helpful documents faxed directly to yourfax machine. These documents contain useful information to assist youin the operation of your Canon printer. To access this service, call 1-800-423-2366.Bulletin board servicesCanon also provides a bulletin board service (BBS), which is useful forobtaining newly developed third-party drivers. Call 1-714-438-3325.The protocol for the BBS is up to 14,400 bps, eight data bits, one stopbit, and no parity.If you use CompuServe®, you can access the Canon Peripherals Forum.This allows you to talk with other users or send a message to Canon.Just type GO CANON at any CompuServe prompt.CanadaCustomer support for Canadian residents is available at 1-905-795-2083from 9 A.M. to 7 P.M. EST (except holidays).In other countries, please contact your Canon dealer.SuppliesTo order supplies, call 1-800-423-2366Servicing the PrinterThe Canon Bubble Jet Printer BJ-200e is designed with the latesttechnology to provide trouble-free operation. The warranty card thatlimited two-year warranty for its Bubble Jet printers. Be sure to read thecame with your printer describes Canon's warranty information andPrinter BJ-200e needs servicing, call the Canon referral save the card. Ifyou feel your Bubble Jet service at 1-800-848-4123 to locate the CanonAuthorized Service Facility (ASF) nearest you.At the time of this manual's writing, Canon does not offer an extended