Canon BJ-200ex User Manual

Contents

Canon BJ-200ex User Manual Manual pdf 8 page image

To obtain this manual, call the Canon help desk as listed inthe next section.Customer SupportHelp DeskCanon provides customer support and service for all Canonprinter products. If you have any questions regarding yournew printer, call the Canon Computer Systems help desk at1-800-423-2366. Help is available Monday through Fridayfrom 8 A.M. to 11 P.M. Eastern Standard Time (EST) andon Saturday from 11 A.M. to 6 P.M. EST. The help desk isclosed on Sundays and holidays.If you seem to have an operational problem, try to solve itby referring to the information in Chapter 7,Troubleshooting, or by using your Visual Guide. If youcannot quickly resume normal operations, contact Canon'sexperienced support personnel at the help desk numberabove.Fax NumberYou can send suggestions, and technical questions toCanon via facsimile. The number for this service is 1-714-438-3317, which accesses a G3 fax machine. Be sure tostate your question and provide a phone number or faxnumber for a response.Fax Retrieval SystemCanon also provides a 24-hour toll-free fax retrievalsystem. You can use this service to get helpful documentsfaxed directly to your fax machine. These documentscontain useful information to assist you in the operation ofyour Canon printer. To access this service, call 1-800-526-4345.Bulletin Board ServicesCanon also provides a bulletin board service (BBS), whichis useful for obtaining newly developed, third-party drivers.Call 1-714-438-3325. The protocol for the BBS is up to14,400 bps, eight data bits, one stop bit, and no parity.If you use CompuServe®, you can access the CanonPeripherals Forum. This allows you to talk with other users,send a message to Canon, or download printer drivers. Justtype GO CANON at any CompuServe prompt.