Trouble? 83Additional InformationAdditional InformationTrouble?If you have a problem with your camcorder, refer to this checklist. Consult your dealeror a Canon Service Center if the problem persists.Power SourceRecording/PlaybackTroubleshootingProblem Solution• Camcorder will not turn on.• The camcorder switches offby itself.• The cassette compartmentcover will not open.• The LCD/viewfinder switcheson and off.Battery pack is exhausted. Replace or charge the battery pack. 16Attach the battery pack correctly.The charge indicator flashesrapidly (about twice persecond).Charging has stopped because the compact power adapter orthe battery pack is faulty.–• Battery pack will not charge.• The charge indicator flashesvery slowly (about once every2 seconds).Charge the battery pack in temperatures between 0 °C and40 °C.–Battery packs become hot with use and may not charge. Whenthe battery pack is outside the charging temperature range, theCHARGE (charge) indicator will flash irregularly. The chargingwill start once the battery pack temperature is below 40 °C.–The battery pack is damaged. Use a different battery pack. –Problem SolutionButtons will not work. Turn on the camcorder. –Load a cassette. 18Abnormal characters appear onthe screen. The camcorderdoes not operate properly.Disconnect the power source and reconnect it after a short time.If the problem still persists, disconnect the power source andpress the RESET button with a pointed item. Pressing theRESET button resets all settings.–“ ” flashes on the screen. Load a cassette. 18“ ” flashes on the screen. Battery pack is exhausted. Replace or charge the battery pack. 16“ ” flashes on the screen. Condensation is detected. See reference page. 93The lens cover is notcompletely open.Turn the camcorder off and then on again. –“ ” flashes red on the screen. The camcorder malfunctions. Consult a Canon Service Center. –“REMOVE THE CASSETTE”appears on the screen.Remove the cassette and reinsert it. 18The wireless controller will notwork.Set [WL.REMOTE] to [ON]. 42The battery of the wireless controller is exhausted. Replace thebattery.19COPY