Copying Problems 9-15Troubleshooting9Copying ProblemsThe machine will not make a copy.Q Is the cartridge installed correctly?A Make sure the cartridge is installed correctly. (See the Set-Up Instructions (forMF5730/MF5750 users) or Set-Up Instructions for the Machine (for MF5770users).)Q Is the sealing tape removed from the cartridge?A Remove the sealing tape from the cartridge. (See the Set-Up Instructions (forMF5730/MF5750 users) or Set-Up Instructions for the Machine (for MF5770users).)Q Is the cassette inserted completely into the machine?A Insert the cassette as far as it will go. (See the Set-Up Instructions (for MF5730/MF5750 users) or Set-Up Instructions for the Machine (for MF5770 users).)Q Did you connect the power cord to the machine just now?A Wait for a while. After connecting the power cord, the machine cannot scandocuments immediately.Q Is the document loaded correctly?A Remove the document, stack it if necessart, and load it in the ADF correctly.(See “Loading Documents in the ADF,” on p. 3-4.)Q Is the energy saver mode off?A The machine does not scan documents, if it is in the energy saver mode. Torestore the machine from the energy saver mode, press [Energy Saver].If the documents have black streaks or appear dirty after you feed them in the ADF.Q Is the read area of the platen glass clean?A Clean the read area of the platen glass. (See the “Cleaning the ADF Area,” on p.8-2.)
