218Chapter 6 TroubleshootingCheck Point Solution(When you are connectedwithin a network environment)Are the printer and computerconfigured on the samenetwork?Make sure that the computer and this printer are installed on thesame network according to the following steps:(Confirming the IP address)1. Confirm the printer's IP address.Open the network settings.When the network settings open, the printer used will bedetected and the configured IP address will be displayed.( P.261)2. Confirm this computer's IP address.1)Enter "cmd" in the "Search the WEB and Windows" of theDesktop.2)In the window started, enter "ipconfig/all".3)After confirming the IP address, close the screen.Once you have confirmed the IP addresses, if the printer andcomputer are not on the same network, change the printer's IPaddress according to the following steps and add a new port.(Changing the printer's IP address)Open the network settings and change the printer's IP address.( P.265)