224Chapter 6 TroubleshootingCondition SolutionOverall appearance of the printis poor.Use dedicated paper.Do not use paper other than dedicated paper. It can cause paperjams and malfunctions.Confirm that the paper set (size, shape, and type) matches thepaper (size, shape, and type) configured by the applicationsoftware or printer driver.Set the resolution to [Input resolution 1200dpi] (prioritize imagequality) and then print. ( P.74)Printed paper is wavy andrubbing marks are left on thepaper.Confirm that the paper set (size, shape, and type) matches thepaper (size, shape, and type) configured by the applicationsoftware or printer driver.Open the [Utility] tab in the printer driver and then select the[Prevent Paper Rubbing Mode] in the [Special Settings]. ( P.114)The color printed differs fromthe color on screen.Open [Color] tab of the printer driver, and adjust the settings forimage quality and color. ( P.70)Confirm that the [Display] and [Screen Properties] are correctlyconfigured in the control panel of the computer used. Especiallyif the type of display or gamma factor is wrongly configured, theproper color will not be displayed.The back side of the paper isstained.Clean the transport area. ( P.194)The images on the edge of thepaper are missing.Paper whose width is longer than its height is being printed withany of the following application software.- Microsoft Office PowerPoint- Microsoft Office Word 2010- Microsoft Office Word 2013When you print to a paper whose width is longer than its height,some application software may automatically change the paperorientation, hindering proper printing.Open the [Page Setup] tab in the printer driver and set [Orientation]and [Print with the selected orientation] according to thedocument orientation. ( P.65)