Canon MG2500 Series Troubleshooting Manual Manual pdf 56 page image
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Canon MG2500 Series Troubleshooting Manual

Also see for Pixma MG2500 Series: Online manualQuick start guideManualGetting startedOnline manual

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Contents
  1. online manual
  2. Table Of Contents
  3. Table Of Contents
  4. Troubleshooting
  5. Problems with Printing
  6. Printing Does Not Start
  7. Paper Jams
  8. Paper Does Not Feed Properly/"No Paper" Error Occurs
  9. Copying/Printing Stops Before It Is Completed
  10. Problems with Printing Quality
  11. Print Results Not Satisfactory
  12. Cannot Print to End of Job
  13. No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks
  14. Colors Are Unclear
  15. Lines Are Misaligned
  16. Line Does Not Print or Prints Partially
  17. Image Does Not Print or Prints Partially
  18. Printed Paper Curls or Has Ink Blots
  19. Paper Is Smudged/Printed Surface Is Scratched
  20. Back of the Paper Is Smudged
  21. Colors Are Uneven or Streaked
  22. Ink Is Not Ejected
  23. Problems with Scanning
  25. Scanner Does Not Work
  26. ScanGear (Scanner Driver) Does Not Start
  27. Error Message Appears and the ScanGear (Scanner Driver) Screen Does Not Appear
  28. Cannot Scan Multiple Items at One Time
  29. Cannot Scan Properly with Auto Scan
  30. Slow Scanning Speed
  31. There is not enough memory." Message Is Displayed
  32. Computer Stops Operating during Scanning
  33. Scanner Does Not Work after Upgrading Windows
  34. Scanned Image Does Not Open
  35. Scan Results Not Satisfactory
  36. Scan Quality (Image Displayed on the Monitor) Is Poor
  37. Scanned Image Is Surrounded by Extra White Areas
  38. Cannot Scan at the Correct Size
  39. Item Is Placed Correctly, but the Scanned Image Is Slanted
  40. Scanned Image Is Enlarged (Reduced) on the Computer Monitor
  41. Software Problems
  42. The E-mail Client You Want to Use Does Not Appear in the Screen for Selecting an E-mail Client
  43. Problems with the Machine
  44. The Machine Cannot Be Powered On
  45. The Machine Turns Off Unintendedly
  46. Cannot Connect to Computer Properly
  47. FINE Cartridge Holder Does Not Move to the Position for Replacing
  48. Printer Status Monitor Is Not Displayed
  49. Problems with Installation/Downloading
  50. Cannot Install the MP Drivers
  51. Easy-WebPrint EX Does Not Start Up or Easy-WebPrint EX Menu Does Not Appear
  52. About Errors/Messages Displayed
  53. If an Error Occurs
  54. A Message Is Displayed
  55. other error messages
  56. If You Cannot Resolve the Problem
  57. Support Code List
  58. Support Code List (When Paper Is Jammed)
  59. Paper Is Jammed inside the Machine
  60. In Other Cases
  61. B200
  62. B201
Canon MG2500 Series Troubleshooting Manual Manual pdf 56 page image
Cannot Connect to Computer ProperlyPrinting or Scanning Speed Is Slow/Hi-Speed USB Connection Does NotWork/"This device can perform faster" Message Is DisplayedIf your system environment is not fully compatible with Hi-Speed USB, the machine will operate at a lowerspeed provided under USB 1.1. In this case, the machine operates properly but printing or scanningspeed may slow down due to communication speed.Check Check the following to make sure that your system environment supports Hi-Speed USB connection.• Does the USB port on your computer support Hi-Speed USB connection?• Does the USB cable or the USB hub support Hi-Speed USB connection?Be sure to use a certified Hi-Speed USB cable. We recommend that the cable is no longer than around10 feet / 3 meters.• Does the operating system of your computer support Hi-Speed USB connection?Obtain and install the latest update for your computer.• Does the Hi-Speed USB driver operate properly?Obtain the latest version of the Hi-Speed USB driver compatible with your hardware and reinstall it onyour computer.Important• For details on Hi-Speed USB of your system environment, contact the manufacturer of your computer,USB cable, or USB hub.56
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This manual is suitable for:
Pixma MG2500 Series
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