Canon MX520 series Online Manual

Also see for MX520 series: Setup guide Online manual Online manual Fax guide Online manual

Contents

Error Message Appears on a PictBridge Compliant DeviceThe following are the possible errors that may occur when printing directly from a PictBridge compliantdevice and the countermeasures to clear them.NoteThis section describes errors that are indicated on Canon-brand PictBridge compliant devices. Theerror messages and operations may vary depending on the device you are using. For errors on non-Canon PictBridge compliant devices, check the Support Code (error number) on the LCD and take theappropriate action to clear the error.Support Code ListFor the errors indicated on the PictBridge compliant device and their solution, also refer to theinstruction manual of the device. For other troubles on the device, contact the manufacturer.Error Message on the PictBridgeCompliant Device Action"Printer in use"If the machine is printing from the computer or warming up,wait until the job ends.When it is ready, the machine starts printing automatically."No paper"Load paper, and select Continue* in the display on yourPictBridge compliant device.* To resume printing, you can also press the OK button on themachine instead of selecting Continue on the device."Paper Error" If the paper output tray is closed, open it. The printer resumesprinting."Paper jam"Select Stop in the display on your PictBridge compliant deviceto stop printing.Remove the jammed paper, load new paper, press the OKbutton on the machine, and try printing again."Printer cover open" Close the paper output cover on the machine."No print head"Check the Support Code on the LCD and take the appropriateaction to resolve the error.Support Code List"Waste tank full"/"Ink absorber full"The ink absorber is nearly full.Check the Support Code on the LCD and take the appropriateaction to resolve the error.Support Code List"No ink"/"Ink cassette error"• The FINE cartridge has or may have run out of ink.• Appropriate ink cartridge is not installed.Printing cannot be executed because the ink cartridge isnot compatible with this machine.Install the appropriate ink cartridge.If you want to cancel printing, press the machine's Stopbutton.Check the Support Code on the LCD and take the appropriateaction to resolve the error.Support Code List"Hardware Error"• The FINE cartridge cannot be recognized.Replace the FINE cartridge.Replacing a FINE Cartridge• The protective material for the FINE cartridge or the taperemains attached.Check the inside of the machine. If the protective materialor the tape remains attached, remove it."Printer error" An error requiring servicing may have occurred.