Error message Action to performThe remote destination test isaborted, because the time-outperiod has expired.Check that the Firewall on the FTP server workstation doesnot prevent the 'FTP passive mode' connection.NOTETo know more about the FTP passive mode connec-tion, refer to the Océ ColorWave-PlotWave SystemsSecurity manual.Example with FileZilla ServerThe error message may appear after the installation of FileZil-la Server. In order to allow the FileZilla Server applicationthrough the Windows Firewall, follow the next steps:1. Open the Windows Firewall window.2. Click 'Allow a program or feature through Windows Fire-wall'.3. Click the 'Allow another app...' (or 'Allow another pro-gram...') button.A window named 'Add an app' (or 'Add a program') ap-pears.NOTEDo NOT select 'FileZilla Server Interface' fromthe list.4. Click the 'Browse...' button.5. Locate the directory in which you installed FileZilla Server(normally C:\Program Files (x86)\FileZillaServer\).6. Double click or select 'FileZilla server.exe'.IMPORTANTMake sure you do NOT select 'FileZilla ServerInterface.exe'.7. Click 'Open'.The 'Add an app' or 'Add a program' window displaysagain.8. Scroll down the displayed list and select 'FileZilla serv-er.exe'.9. Click 'Add'.The Windows Firewall Allowed apps window displaysagain.Make sure that 'FileZilla server.exe' is added to the 'Al-lowed apps (or programs) and features' list.Make sure that it has a check mark in either the 'Private',or the 'Public', or the 'Domain' checkbox (depending onthe type of network you want to access).10. Click 'OK' to close the Windows Firewall window.The specified path or URL doesnot exist on the remote host, orthe folder name is misspelled.• Check that the path to the destination folder has been cor-rectly typed.• Check that the destination folder exists on the remote host.The specified user account hasno 'write' permission on this lo-cation.For scan-to-file, check that the remote user has "write" per-missions on the remote share.4Troubleshoot the creation of an FTP external location (after an error message)116 Chapter 3 - Define your Workflow with Océ Express WebTools
