45TroubleshootingE, 1, 3 Ink level cannot bedetected.Ink may have run out.The function for detecting the remaining ink level will be disabled since theink level cannot be correctly detected.If you want to continue printing without this function, press the Stop/Resetbutton for at least 5 seconds.Canon recommends to use new genuine Canon cartridges in order toobtain optimum qualities.Please be advised that Canon shall not be liable for any malfunction ortrouble caused by continuation of printing under the ink out condition.NoteIf the function for detecting the remaining ink level is disabled, thefollowings are observed:z On the machine, the ink lamp flashes.z On the printer status monitor (Windows) and Canon IJ Printer Utility(Macintosh), the FINE Cartridge is displayed in gray.See “Getting the Ink Status Information” on page 33.E, 1, 4 The FINE Cartridgecannot be recognized.The FINE Cartridge may not be compatible with this machine. Install theappropriate FINE Cartridge. See “Replacing a FINE Cartridge” on page 33.E, 1, 5 The FINE Cartridgecannot be recognized.The FINE Cartridge may not be installed properly.Open the Scanning Unit (Cover) and install the FINE Cartridge properly.If the error is not resolved, the FINE Cartridge may be damaged. Contactyour Canon Service representative.E, 1, 6 Ink has run out. Ink has run out.Replace the ink cartridge and close the Scanning Unit (Cover).If printing is in progress and you want to continue printing, press the Stop/Reset button for at least 5 seconds with the ink cartridge installed. Thenprinting can continue under the ink out condition.The function for detecting the remaining ink level will be disabled.Replace the empty ink cartridge immediately after the printing. Theresulting print quality is not satisfactory, if printing is continued under the inkout condition.NoteIf the function for detecting the remaining ink level is disabled, thefollowings are observed:z On the machine, the ink lamp flashes.z On the printer status monitor (Windows) and Canon IJ Printer Utility(Macintosh), the FINE Cartridge is displayed in gray.See “Getting the Ink Status Information” on page 33.E, 2, 0 The size of the documentcannot be correctlydetected or the documentis too small when the Fit-to-Page copying isselected. / Scanning thePrint Head AlignmentSheet has failed.z The size of the document cannot be correctly detected or the documentis too small when the Fit-to-Page copying is selected.Make sure the document meets the requirements and correctly loadedon the Platen Glass. Then reload the document and press the Black orColor button.See “Loading Original Documents” on page 11.z Scanning the Print Head Alignment Sheet has failed. Make sure allrequired boxes on the head alignment sheet are filled in, and that thesheet is set in the correct position and orientation on the Platen Glass.If the error is not resolved, connect the machine to the computer andalign the Print Head on the printer driver. For details, refer to “AligningPrint Head on the Computer” in the User’s Guide on-screen manual.Error Code Cause Action