Canon PIXMA MP190 Series Quick Start Manual

Also see for PIXMA MP190: Supplementary guide Manual Install guide Brochure Quick start guide

Contents

48 TroubleshootingCannot Connect to Computer Properly Printing or Scanning Speed Is Slow / Hi-Speed USB Connection DoesNot Work “This device can perform faster” Message Is DisplayedInstallation procedure not followedcorrectly.Follow the procedure described in your setup sheet for proper installation.If the MP Drivers were not installed correctly, uninstall the MP Drivers, restartyour computer, and then reinstall the MP Drivers. Refer to the PC Printing Guideon-screen manual.NoteIf the installer was forced to be terminated due to a Windows error, the systemmay be in an unstable condition and you may not be able to install the MPDrivers. Restart your computer before reinstalling.Cause ActionYour system environment is not fullycompatible with Hi-Speed USB.If your system environment is not fully compatible with Hi-Speed USB, themachine will operate at a lower speed provided under USB 1.1. In this case, themachine operates properly but printing or scanning speed may slow down dueto communication speed.Check the following to ensure that your system environment supports Hi-SpeedUSB connection.z The USB port on your computer supports Hi-Speed USB connection.z The USB cable, and the USB hub if you are using one, support Hi-SpeedUSB connection.Be sure to use a certified Hi-Speed USB cable. We recommend the cable tobe no longer than around 10 feet / 3 meters.z The operating system of your computer supports Hi-Speed USB connection.Obtain and install the latest update for your computer.z The Hi-Speed USB driver operates properly.Obtain the latest version of the Hi-Speed USB driver compatible with yourhardware and install it on your computer.ImportantFor details on Hi-Speed USB of your system environment, contact themanufacturer of your computer, USB cable, or USB hub.Cause ActionYour system environment is not fullycompatible with Hi-Speed USB.Your system environment is not compatible with Hi-Speed USB.See “Printing or Scanning Speed Is Slow / Hi-Speed USB Connection Does NotWork” on page 48.Cause Action