102 Chapter 11Troubleshooting When CopyingThe size of the print data is too large.Check the size of the print data. For Windows XP and Windows 2000, if thesize of the data is too large, part of it may be lost. When the spool format isEMF, follow the procedure below.1. Open the printer properties dialog box.2. On the [Page Setup] tab, click [Print Options].3. Select the [Reduce spool data size] check box, and click [OK].NoteWhen Reduce spool data size is set, the print quality may be degraded.The hard disk does not have enoughavailable space.You may need to increase the amount of free space on the disk by deletingany unnecessary files.Cause ActionThe document is not loadedcorrectly.Check that the document is loaded correctly on the Platen Glass.See “Loading Documents” on page 15.The quality (image quality) displayedon the LCD is not suitable for thedocument.Set the image quality suitable for the document.See “Print Setting Items” on page 28.The document is not loaded with theside to be copied face down.When loading the document on the Platen Glass, the side to be copiedshould be face down.The document or photograph set onthe Platen Glass was printed fromyour machine.Image quality may be poor if you copy a printed document or photograph.Instead, reprint the photograph directly from the digital camera, or thedocument from your computer.The Platen Glass or inner side ofthe Document Cover is dirty.Clean the Platen Glass or inner side of the Document Cover.See “Cleaning The Platen Glass And Document Cover” on page 93.Cause Action