Canon PIXMA iP2000 Quick Start Manual

Also see for PIXMA iP2000 Series: Supplementary guide Simplified service manual Quick start guide Start here

Contents

Troubleshooting69An Error Message Appears on the ScreenProblem Possible Cause Try ThisError Writing /Output to USBnnn orMPUSBPRNnnPrinter not ready The POWER lamp will flash green when the printer is warming up or when a printjob is being sent to the printer. It will glow a steady (non-flashing) green when itis ready for use or when the print job is completed.Paper is not loaded Load paper and press the RRESUME/CANCEL button.Faulty connection Ensure that the printer cable is securely connected to the computer.Printer port error Verify the printer port status.Double-click UUniversal Serial Bus (USB) controllers on the DDevice Managerdialog box, then double-click CCanon PIXMA iP2000 to see the status.Refer to theUser's Guide for instructions on how to verify the status.Printer port settingsand printerinterface do notmatchEnsure that the destination Printer Port is set to MPUSBPRNnn (CCanon PIXMAiP2000) or USBnnn (CCanon PIXMA iP2000) (Where nn represents a number).If the settings are not correct, follow the procedures described in theEasy SetupInstructions and reinstall the printer driver.Refer to theUser’s Guide for instructions on how to verify status and the correctaction to take.Printer driver is notinstalled properlyUninstall then reinstall the printer driver.1. Click SStart, and select AAll Programs (or PPrograms), CCanon PIXMA iP2000, andUninstall.2. Follow the on-screen instructions to uninstall driver.3. Follow the procedures described in theEasy Setup Instructions and reinstallthe printer driver.“Error No.: 300”Printer not ready If the PPOWER lamp is off, turn the printer on.If the PPOWER lamp is flashing green, the printer is initializing. Wait until thePOWER lamp stops flashing.Printer not properlyconnectedEnsure that the printer is securely connected to the computer.Your printer name isnot displayed in thePrinter List ofPrinter Setup Utility(or PPrint Center).1. Select AApplications from the GGo menu.2. Double-click the PPrinter Setup Utility icon in the UUtilities folder.If you are using the OS other than Mac OS X v.10.3, double-click the PPrintCenter icon.3. Ensure that iiP2000 is displayed in the PPrinter List.If iiP2000 is not displayed in the PPrinter List, reinstall the printer driver.Note If you are using switching hub or other device, disconnect theprinter and reconnect it directly to the computer and try printingagain.If successful, the problem may have been with the device.There could also be a problem with the cable(s). Replace thecable(s) and try printing again.Note If you are using switching hub or other device, disconnect theprinter and reconnect it directly to the computer and try printingagain.If successful, the problem may have been with the device.There could also be a problem with the cable(s). Replace thecable(s) and try printing again.Note If the problem persists, delete all unnecessary documentsfrom the Extensions and Control Panels folder.