126123456789CoverPreliminary Notes andLegal InformationContents:Basic OperationsAdvanced GuideCamera BasicsSmart AutoModeOther ShootingModesP ModeWi-Fi FunctionsSetting MenuAccessoriesAppendixIndexBasic GuidePlayback ModeCoverAdvanced Guide9 AppendixTroubleshootingIf you think there is a problem with the camera, first check the following.If the items below do not solve your problem, contact a Canon CustomerSupport Help Desk.PowerNothing happens when the power button is pressed.• Confirm that the battery is charged (=11).• Confirm that the battery is inserted facing the correct way (=12).• Confirm that the memory card/battery cover is fully closed (=12).• Dirty battery terminals reduce battery performance. Try cleaning the terminals with acotton swab and reinser ing the battery a few imes.The battery is depleted quickly.• Battery performance decreases at low temperatures. Try warming the battery a lit leby putting it in your pocket, for example, ensuring that he terminals do not touch anymetal objects.• If these measures do not help and he battery is still depleted soon after charging, ithas reached the end of its life. Purchase a new battery.The lens is not retracted.• Do not open the memory card/battery cover while the camera is on. Close the cover,turn he camera on, and then turn it off again (=12).The battery is swollen.• Battery swelling is normal and does not pose any safety concerns. However, if batteryswelling prevents the battery from fit ing in the camera, contact a Canon CustomerSupport Help Desk.Display on a TVCamera images look distorted or not displayed on a TV (=115).ShootingCannot shoot.• In Playback mode (=14), press he shutter button halfway (=26).Strange display on the screen under low light (=26).Strange display on the screen when shooting.Note that the following display problems are not recorded in still images but arerecorded in movies.• The screen may darken under bright light.• The screen may flicker under fluorescent or LED lighting.• Purplish banding may appear on the screen if you compose a shot that includes abright light source.No date stamp is added to images.• Configure the [Date Stamp ] setting (=107). Note that date stamps are not added toimages automatically, merely because you have configured the [Date/Time] setting (=37).• Date stamps are not added in shoo ing modes (=138) in which this setting cannotbe configured (=37).[h] flashes on the screen when the shutter button is pressed, andshooting is not possible (=32).[ ] is displayed when the shutter button is pressed halfway (=37).• Set [IS Mode] to [Con inuous] (=65).• Set the flash mode to [h] (=64).• Increase the ISO speed (=56).• Mount the camera on a tripod or take other measures to keep it still. In this case, youshould set [IS Mode] to [Off] (=65).Shots are out of focus.• Press the shutter button halfway to focus on subjects before pressing it all the waydown to shoot (=26).• Make sure subjects are wi hin focusing range (=142).• Set [AF-assist Beam] to [On] (=42).• Confirm that unneeded func ions such as macro are deac ivated.• Try shoo ing with focus lock or AF lock (=62, 63).No AF frames are displayed and the camera does not focus when theshutter button is pressed halfway.• To have AF frames displayed and the camera focus correctly, try composing theshot with higher-contrast subject areas centered before you press the shutter buttonhalfway. Otherwise, try pressing the shutter button halfway repeatedly.