Canon S750 Quick Start Manual

Also see for Color Bubble Jet S750: Setup instructions

34TroubleshootingTroubleshooting InstallationTroubleshooting InstallationTroubleshooting InstallationTroubleshooting InstallationProblemProblemProblemProblem Possible CausePossible CausePossible CausePossible Cause Try ThisTry ThisTry ThisTry ThisCannotinstall theprinter driverProcedurenot followedcorrectlySee “Installing the Printer Driver” on page 43.Previous or sameprinter driverversion alreadyinstalledAlways uninstall the previous version of the printer driver beforeinstalling the new version. See “Uninstalling the Printer Driver” onpage 44.Otherapplicationsrunning in thebackgroundOther open applications on your computer can interfere with theinstallation routine. Close all open software applications beforereinstalling the printer driver. See “Installing the Printer Driver” onpage 43.Installationnot startingautomaticallywhen CD-ROM isinserted intodriveWindowsWindowsWindowsWindowsIf printer driver installation did not start automatically whenyou loaded the CD-ROM:1. Double-click My ComputerMy ComputerMy ComputerMy Computer on the Windows desktop, thendouble-click the CD-ROM driveCD-ROM driveCD-ROM driveCD-ROM drive.For Windows XP, click StartStartStartStart, then Control PanelControl PanelControl PanelControl Panel, thenPrinters and Other HardwarePrinters and Other HardwarePrinters and Other HardwarePrinters and Other Hardware, then Printers and FaxesPrinters and FaxesPrinters and FaxesPrinters and Faxes.2. Double-click msetup.exe.msetup.exe.msetup.exe.msetup.exe.If you install the printer driver by clicking StartStartStartStart, then RunRunRunRun, specify thecorrect CD-ROM drive and file name (D:\msetup.exeD:\msetup.exeD:\msetup.exeD:\msetup.exe, where DDDD is theCD-ROM drive).Mac OSMac OSMac OSMac OSDouble-click the CD-ROMCD-ROMCD-ROMCD-ROM icon on your desktop.CD-ROM drivenot specifiedNormally, after you insert the S750 CD-ROM, the setup windowdisplays automatically. If it does not:WindowsWindowsWindowsWindows1. Double-click My ComputerMy ComputerMy ComputerMy Computer on the Windows desktop, thendouble-click the CD-ROM driveCD-ROM driveCD-ROM driveCD-ROM drive.For Windows XP, click StartStartStartStart, then Control PanelControl PanelControl PanelControl Panel, thenPrinters and Other HardwarePrinters and Other HardwarePrinters and Other HardwarePrinters and Other Hardware, then Printers and FaxesPrinters and FaxesPrinters and FaxesPrinters and Faxes.2. Double-click msetup.exe.msetup.exe.msetup.exe.msetup.exe.Mac OSMac OSMac OSMac OSDouble-click the CD-ROMCD-ROMCD-ROMCD-ROM icon on your desktop.