36TroubleshootingPrinter is notrespondingPower cord notsecurelyconnectedVerify that the power cord is securely connected to the printer andplugged into a working outlet.Printer is notturned on, or isnot readyVerify that the POWER lamp is on and glowing a steady green.If the lamp is off, press the POWERPOWERPOWERPOWER button. The green lamp will flashas the printer is warming up, then go to a steady (no flash) state whenthe printer is ready. If the POWER lamp is flashing green, thisindicates that the printer is warming up or is processing a print job.If the POWER lamp flashes orange, or green and orange alternately,see “Handling Error Messages” on page 39.Printer/computerincorrectlyconnectedReconnect the printer cable to the correct port, with the correct cable.See the S750 User’s Guide on the Setup Software & User’s GuideCD-ROM for more information.Bad cable Replace the printer cable.Computer and/orprinter needs tobe resetReboot the computer and/or reset the printer.1. To reboot the computer, close all open applications, then restart.2. To reset the printer, turn it off, then on again.Cannot printto end of jobPrinter hasoverheatedThe printer can overheat when printing continuously for a long periodof time. To protect the printhead, the printer will pause automaticallyat a line break. For further information, see the S750 User’s Guide onyour CD-ROM.Incorrect mediatypeWindowsWindowsWindowsWindowsOn the MainMainMainMain tab of the S750 Properties window, confirm thatthe Media TypeMedia TypeMedia TypeMedia Type selected matches the paper loaded.Mac OSMac OSMac OSMac OSIn the PrintPrintPrintPrint dialog box, confirm that the Media TypeMedia TypeMedia TypeMedia Type selectedmatches the paper loaded.Incorrect pagesize settingCheck the Page SizePage SizePage SizePage Size setting from within your application to ensurethat it matches the size of the media you have loaded.Also, check that the Page SizePage SizePage SizePage Size setting specified in the PrinterProperties (for WIndows) or the Page SetupPage SetupPage SetupPage Setup (for Mac OS) dialog boxmatches the size of the media loaded.Printer triedto print butno ink onpaperInk tanks are notseated properlyCheck the ink tanks, and reseat them if necessary. See “Replacing InkTanks” on page 20.Ink tanks mayneed to bereplacedVerify that you have sufficient ink in the ink tanks. See “Monitoring InkLevels” on page 19.If necessary, replace the ink tanks. See “Replacing Ink Tanks” on page20.ProblemProblemProblemProblem Possible CausePossible CausePossible CausePossible Cause Try ThisTry ThisTry ThisTry This