Canon SmartBase MPC190 Quick Reference Manual

Contents

Chapter 8 Troubleshooting 8-78-78-78-7Troubleshooting8888l Printout is rubbed or stained.Printout is rubbed or stained.Printout is rubbed or stained.Printout is rubbed or stained.1.1.1.1. Is the paper thickness lever set correctly?Is the paper thickness lever set correctly?Is the paper thickness lever set correctly?Is the paper thickness lever set correctly?When you print documents that contain large quantities of ink such as documents with a lot ofdetail, the paper may curl and rub. Move the paper thickness lever to the right (1 p. 2-2).2.2.2.2. Does the paper stack exceed the paper limit mark (Does the paper stack exceed the paper limit mark (Does the paper stack exceed the paper limit mark (Does the paper stack exceed the paper limit mark ( ) or exceed the capacity of the) or exceed the capacity of the) or exceed the capacity of the) or exceed the capacity of themulti-purpose tray?multi-purpose tray?multi-purpose tray?multi-purpose tray?If so, reduce the amount of paper.3.3.3.3. Are you printing outside the printable area?Are you printing outside the printable area?Are you printing outside the printable area?Are you printing outside the printable area?Change the margin settings in the application to keep the document within the recommendedprintable area.4.4.4.4. Is intensity set too high?Is intensity set too high?Is intensity set too high?Is intensity set too high?The paper may curl or rub if intensity is set too high in the printer driver. In the Propertiesdialogue box, on the Main tab, click [Manual] in Colour Adjustment, then click [Set]. In theManual Colour Adjustment dialogue box, reduce the intensity with the Intensity slider.5.5.5.5. Are you using recommended print media?Are you using recommended print media?Are you using recommended print media?Are you using recommended print media?For recommended print media, see theBasic Guide.6.6.6.6. Are you printing on the wrong side of the paper?Are you printing on the wrong side of the paper?Are you printing on the wrong side of the paper?Are you printing on the wrong side of the paper?Some papers have a “right” side for printing. Turn the paper over and try printing again. Thereare also types of paper such as Photo Paper Pro that can only be printed on one side.7.7.7.7. Borderless printingBorderless printingBorderless printingBorderless printingCheck the print media.For borderless printing, the quality of the printout at the top and bottom edges of the paper maydeteriorate or the printout may be stained. If the printout is dirty even on recommended printmedia, move the paper thickness lever to the right (1 p. 2-2).