Chapter 8 Troubleshooting 8-198-198-198-19Troubleshooting8888MultiPASS Status Monitor messagesMultiPASS Status Monitor messagesMultiPASS Status Monitor messagesMultiPASS Status Monitor messagesDisplay the MultiPASS Status Monitor on your computer to see the status of themachine.On the Windows desktop, click [Start], point to [Programs] or [All Programs], point to[MultiPASS Suite], then click [MultiPASS Status Monitor]. If a warning or attention isdisplayed, follow the instructions of the message.PPPP If you cannot solve the problemIf you cannot solve the problemIf you cannot solve the problemIf you cannot solve the problemIf you have a problem with your machine that you cannot solve with the informationprovided in this chapter, contact your local authorised Canon dealer or the Canon helpline.CAUTIONCAUTIONCAUTIONCAUTION•••• If the machine makes strange noises, emits smoke or strange smells, unplug itIf the machine makes strange noises, emits smoke or strange smells, unplug itIf the machine makes strange noises, emits smoke or strange smells, unplug itIf the machine makes strange noises, emits smoke or strange smells, unplug itimmediately and contact your local authorised Canon dealer or the Canon helpimmediately and contact your local authorised Canon dealer or the Canon helpimmediately and contact your local authorised Canon dealer or the Canon helpimmediately and contact your local authorised Canon dealer or the Canon helpline. Do not attempt to disassemble or repair the machine yourself.line. Do not attempt to disassemble or repair the machine yourself.line. Do not attempt to disassemble or repair the machine yourself.line. Do not attempt to disassemble or repair the machine yourself.IMPORTANTIMPORTANTIMPORTANTIMPORTANT•••• Attempting to repair the machine yourself may void the limited warranty.Attempting to repair the machine yourself may void the limited warranty.Attempting to repair the machine yourself may void the limited warranty.Attempting to repair the machine yourself may void the limited warranty.If you contact your local authorised Canon dealer or the Canon help line, make sureyou have the following information ready:• Product name: SmartBase MPC190• Serial number (located on the label located at the back of the machine)• Details of the problem• Steps taken to try to resolve the problem and the results