32Check the following before contacting your Canon supplier.The wireless controller does not work.Check 1: The LED is not lit.Response: Check that the plug is inserted into the main power outlet correctly andpushed in all the way. →P.14Check 2: The LED is red.Response: The camera is switched off. Press the pbutton on the wireless controllerto switch the camera on. →P.21Check 3: The LED is orange.Response: Operation is restricted by the ID mode function. Reset the ID correctly orcancel ID mode operation. →P.29–31Check 4: The LED is green.Response: • Check the remaining charge in the wireless controller batteries.• Ensure that you are using the wireless controller inside its effective range.→P.15There is no picture on the monitor.Check 1: The LED is red.Response: The camera is switched off. Press the pbutton on the wireless controllerto switch the camera on. →P.21Check 2: The components are not all connected correctly.Response: Check that the components are all connected correctly. →P.13Check 3: Power to the camera or monitor is not switched on.Response: Turn power on for the camera and monitor. →P.14Cannot adjust the camera head angle properly.Check 1: The camera head will not move to the limit of its range of movement.Response: Something has directly moved the camera head. Press the hbutton onthe wireless controller. →P.16Check 2: Restrictions have been applied to the range of camera headmovement.Response: Change the range of camera head movement. →P.26Troubleshooting